Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $24.00
Work Schedule
Standard Hours
Job Description
WillScot, listed on NASDAQ as WSC, is a leading company in providing innovative flexible workspace solutions and portable storage options. With a workforce of over 4,000 employees, WillScot operates more than 240 locations across the United States, Canada, and Mexico. The company proudly stands as the undisputed industry leader, delivering exceptional services to a diverse clientele spanning various industries. WillScot is committed to fostering an inclusive and equitable work environment, where every employee is encouraged to contribute authentically while growing professionally. They invest heavily in community development, employee growth, and offer competitive pay and benefits to their team members. The... Show More
Job Requirements
- high school diploma, GED, or equivalent experience
- minimum 2 years work experience
- minimum 2 years experience managing employees or 1 year experience with WillScot
- proficient in MS Office applications
- excellent customer service and communication skills
- strong organizational and multitasking abilities
- knowledge of DOT regulations and compliance
- ability to handle high-pressure situations
- experience in logistics preferred
- ability to interact with various stakeholders including vendors and customers
- willingness to lead safety initiatives
- commitment to company values and diversity
- capable of making decisions independently
- flexible and adaptable to changing priorities
- reliable and trustworthy
- physical ability to manage office and dispatch duties
Job Qualifications
- high school diploma, GED, or 3 years of applicable experience
- 2 years work experience
- 2 years experience managing employees
- or 1 year of experience with WillScot
- MS Office, Excel, Word, Outlook experience
- experience working directly with customers by phone and email
- strong customer service orientation and communication skills
- ability to follow directions and meet deadlines in a fast-paced environment
- experience applying creativity to problem-solving
- ability to build sustainable relationships with vendors
- ability to manage multiple priorities effectively
- preferred 3 years logistic experience
- scheduling, route planning and optimization skills
- familiarity with CRM systems or contact management platforms
- Salesforce experience
- knowledge of DOT compliance and vehicle telematics
- understanding of Hours of Service regulations, electronic logging devices, and permitting
- experience negotiating with outside vendors
Job Duties
- conduct business in compliance with all environmental health and safety policies
- conduct periodic safety meetings and update safety documents and logs
- manage employee health and safety through creating a safe workplace with training and assessments
- provide direct and indirect managerial oversight by assigning tasks and daily duties to drivers, field service technicians, set up crews, transportation coordinators, and branch coordinators
- set daily, weekly, and monthly priorities for the team
- schedule and assign in-house or vendor drivers to ensure 100% on-time pick-up and delivery
- schedule and assign services and maintenance calls supporting customers on rent
- review delivery and pick-up schedules and develop dispatch plans
- create and receive purchase orders for transport vendors
- coordinate employees, vendors, and contractors for timely completion of complex installation and removal
- update customer orders and delivery schedules using digital tracking
- ensure drivers collect appropriate documentation and signatures
- monitor and document vehicle inspection reports and maintenance files
- ensure completion and filing of all necessary paperwork
- assist drivers with schedule or route changes
- communicate with customers for scheduling activities
- confirm site readiness and permitting
- act as local coordinator for office administrative procedures
- conduct performance discussions and training
- review Drivecam coaching opportunities and take action
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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