Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability
Paid training
Paid holidays
Paid Time Off
Yearly pay increases
401(k)
Referral Bonus Program
Job Description
MTM Transit is a leading transportation service provider dedicated to delivering personalized, safe, and reliable rides that impact communities directly. At MTM Transit, it is never just a ride, it is personal. The company prides itself on its commitment to exceptional care, ensuring every passenger receives individualized attention throughout their journey. As a company rooted in innovation, collaboration, and continuous growth, MTM Transit focuses on creating an environment where employees can thrive while making a meaningful difference in the lives of the people they serve. The company promotes a culture that values passion, dedication, and a drive to transform the... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Possess valid authorization to work in the United States
Job Qualifications
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Knowledge of GPS and GIS systems preferred
- Excellent communication and interpersonal skills
- Good organizational skills with attention to timeliness and details
- Must be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills
- Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
- Ability to maintain high level of confidentiality
- Regular attendance is required
Job Duties
- Assist with all phone call information and dispatching of rides
- Organize and route trips based on schedule and location to ensure optimal performance
- Provide assistance to drivers for directions to destinations
- Assist drivers and the call center with problems or issues relating to scheduling
- Establish and maintain effective communication with drivers and the call center
- Report and record all incidents to the applicable manager
- Document and report provider no shows or on-time-performance issues
- Inform transportation providers of their next-days trips and any new trips that occur
- Monitor radio, telephones and on-road provision of service for quality
- Record time of departure, destination, and expected time of return
- Provide feedback on drivers’ performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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