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UNFI

Dispatcher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Vacation Time
Professional Development
recognition programs

Job Description

The company is the largest distributor of conventional, natural, organic, and specialty products in the United States and Canada, serving over 43,000 customer locations with an extensive selection of 200,000 different products. This distributor caters to a wide range of customers, from small family-owned stores to major retailers like Whole Foods Market, playing a vital role in delivering nutritious, "better for you" food products that nourish families across the nation. Celebrated for its dedication to quality and customer satisfaction, the company maintains a significant footprint in the food distribution industry, making a tangible difference in communities through the products it... Show More

Job Requirements

  • Transportation or dispatch experience preferred but not required
  • Understanding of safety guidelines and regulations
  • Ability to remain calm and professional in fast-paced, stressful situations
  • Strong organizational and time management skills with the ability to prioritize tasks independently
  • Excellent communication skills capable of effectively interacting with all levels of employees
  • Keen attention to detail and accuracy
  • Proficient in Microsoft Office applications
  • Familiarity with delivery routes and DOT rules and regulations
  • Understanding of warehouse procedures for a comprehensive grasp of all processes

Job Qualifications

  • Transportation or dispatch experience preferred but not required
  • Understanding of safety guidelines and regulations
  • Ability to remain calm and professional in fast-paced, stressful situations
  • Strong organizational and time management skills with the ability to prioritize tasks independently
  • Excellent communication skills capable of effectively interacting with all levels of employees
  • Keen attention to detail and accuracy
  • Proficient in Microsoft Office applications
  • Familiarity with delivery routes and DOT rules and regulations
  • Understanding of warehouse procedures for a comprehensive grasp of all processes

Job Duties

  • Process customer invoices and assemble delivery paperwork efficiently
  • Monitor shipping and route progress using SCI and PeopleNet Link, verifying on-time arrivals
  • Break down driver packets and manage customer invoice processing
  • Collaborate with customer care to notify clients of late truck updates
  • Engage with customer care for service escalations and resolution
  • Sort, separate, and file invoices, route packets, and driver inspections
  • Complete data entry for equipment information, driver start/end times, and actual delivery times
  • Handle all incoming calls and emails professionally
  • Re-dispatch drivers as needed to ensure coverage and support on-time deliveries
  • Dispatch repair services for equipment breakdowns and manage accident reporting procedures
  • Maintain a clean and safe working environment, reporting any violations of company policy to your supervisor
  • Perform other relevant job duties as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location