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ABM Industries

Dispatcher

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Comprehensive benefits package
Paid Time Off
Military leave
Employee training and development
Equal opportunity employer
Veteran support programs
reasonable accommodations

Job Description

ABM (NYSE: ABM) is a premier global provider of facility services and solutions, known for delivering a cleaner, healthier, and more sustainable environment. Established in 1909, ABM has grown significantly and currently serves over 20,000 clients with annual revenues nearing $8 billion. With more than 100,000 team members spread across 350 offices in the United States, United Kingdom, Republic of Ireland, and other international locations, ABM covers an extensive range of industries including commercial office buildings, universities, airports, hospitals, data centers, manufacturing plants, distribution centers, entertainment venues, and more. The company offers comprehensive services such as janitorial, engineering, parking, electrical... Show More

Job Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided
  • Ability to communicate effectively
  • Ability to use radios, telephones, and computers
  • Willingness to work Sunday through Thursday, 6am to 2:30pm shift

Job Qualifications

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided
  • One year of prior multi-line reception or dispatching experience preferred
  • Excellent communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving abilities
  • Basic computer proficiency

Job Duties

  • Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc
  • Schedule and dispatch resources, including team members, crews/teams, equipment, or service vehicles to appropriate locations using radios, telephones, and/or computers
  • Ensure timely and efficient movement of resources according to work orders and/or resource schedules
  • Oversee all communications within specifically assigned area(s)
  • Receive or prepare work orders and work schedules
  • Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
  • Recognize and mitigate a variety of issues encountered within the department and other work environments
  • Confer with clients and/or supervising personnel to address questions, problems, and requests for resources
  • Monitor resources and utilization to coordinate services and schedules to achieve optimal efficiency
  • Compile statistics and reports on work progress
  • Monitor daily services and provide updates and reports
  • Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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