Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Exact $24.04
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Holiday pay
Maternity/Paternity Leave
Tuition Reimbursement
Leadership Mentoring Opportunities

Job Description

MTM Transit is a leading provider of non-emergency medical transportation services dedicated to ensuring that every passenger receives personalized attention and exceptional care. The company operates with a strong commitment to making each trip important by delivering safe, reliable, and timely transportation solutions to the communities it serves. MTM Transit emphasizes a culture of innovation, collaboration, and growth, creating a work environment where employees can thrive while directly impacting the transportation industry and community welfare. As a company specialized in coordinating transportation services for medical appointments and essential travel, MTM Transit continuously evolves with technology and industry best practices to... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred
  • knowledge of GPS and GIS systems preferred
  • possess valid authorization to work in the United States

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • 2+ years in transportation routing, dispatching, and scheduling expertise preferred
  • 1 year experience working with the applicable transit scheduling system preferred
  • knowledge of GPS and GIS systems preferred
  • excellent communication and interpersonal skills
  • good organizational skills with attention to timeliness and details
  • effective use of scheduling software, two-way radio communication and data analysis skills
  • skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
  • ability to maintain high level of confidentiality
  • regular attendance is required

Job Duties

  • assist with all phone call information and dispatching of rides
  • organize and route trips based on schedule and location to ensure optimal performance
  • provide assistance to drivers for directions to destinations
  • assist drivers and transportation providers with problems or issues relating to scheduling
  • establish and maintain effective communication with transportation providers
  • report and record all incidents to the applicable manager
  • document and report provider no shows or on-time-performance issues
  • inform transportation providers of their next-days trips and any new trips that occur
  • monitor radio, telephones and on-road provision of service for quality
  • record time of departure, destination, and expected time of return
  • provide feedback on drivers’ performance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.