
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.04
Work Schedule
Standard Hours
Benefits
Health Insurance
Life insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Holiday pay
Maternity/Paternity Leave
Tuition Reimbursement
Leadership Mentoring Opportunities
Job Description
MTM Transit is a leading provider of non-emergency medical transportation services dedicated to ensuring that every passenger receives personalized attention and exceptional care. The company operates with a strong commitment to making each trip important by delivering safe, reliable, and timely transportation solutions to the communities it serves. MTM Transit emphasizes a culture of innovation, collaboration, and growth, creating a work environment where employees can thrive while directly impacting the transportation industry and community welfare. As a company specialized in coordinating transportation services for medical appointments and essential travel, MTM Transit continuously evolves with technology and industry best practices to... Show More
Job Requirements
- high school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- knowledge of GPS and GIS systems preferred
- possess valid authorization to work in the United States
Job Qualifications
- high school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- knowledge of GPS and GIS systems preferred
- excellent communication and interpersonal skills
- good organizational skills with attention to timeliness and details
- effective use of scheduling software, two-way radio communication and data analysis skills
- skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications
- ability to maintain high level of confidentiality
- regular attendance is required
Job Duties
- assist with all phone call information and dispatching of rides
- organize and route trips based on schedule and location to ensure optimal performance
- provide assistance to drivers for directions to destinations
- assist drivers and transportation providers with problems or issues relating to scheduling
- establish and maintain effective communication with transportation providers
- report and record all incidents to the applicable manager
- document and report provider no shows or on-time-performance issues
- inform transportation providers of their next-days trips and any new trips that occur
- monitor radio, telephones and on-road provision of service for quality
- record time of departure, destination, and expected time of return
- provide feedback on drivers’ performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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