
Job Overview
Compensation
Type:
Hourly
Rate:
Range $14.00 - $20.00
Work Schedule
Day Shifts
Benefits
Dental Insurance
Health Insurance
Vision Insurance
Job Description
Pinnacle is a forward-thinking logistics and shipping company committed to excellence in delivery and customer satisfaction. The company stands firmly on its core values, famously known as Pinnacle's promise - People, Respect, Ownership, Morale, Integrity, Safety, and Excellence. These values shape and define the organizational culture, making Pinnacle a distinguished leader in the shipping industry. Pinnacle's dedication to quality service, strong team management, and operational innovation sets it apart as a reliable and efficient logistics provider. This firm continuously strives to enhance the shipping process's efficiency, ensuring timely and cost-effective deliveries tailored to customer needs. With a strong regional presence... Show More
Job Requirements
- High school diploma or equivalent
- previous experience managing a dispatch team or logistics operations
- ability to work the specified shift from 8 am to 4:30 pm Mountain Time
- strong organizational and multitasking skills
- proficiency in relevant tracking and logistics software
- effective communication skills
- ability to handle customer service inquiries promptly and professionally
Job Qualifications
- Experience in logistics or dispatch management
- strong leadership and team management skills
- proficient with delivery and shipment tracking software
- excellent communication and customer service abilities
- knowledge of transportation logistics and freight management
- ability to negotiate and coordinate with shipping and freight companies
- familiarity with shipping documentation such as bills of lading and invoices
Job Duties
- Managing a dispatch team that schedules and coordinates deliveries and pick-ups
- coordinating the schedule of a shipping company or a group of drivers
- ensuring that data related to deliveries and shipments of freight are entered timely into tracking software
- managing customer service satisfaction by providing updates on ETA and location of drivers
- obtaining back-haul freight and dispatching OTR drivers
- directing inbound and outbound logistics operations including transportation and warehouse activities, safety performance, and logistics quality management
- negotiating and arranging transport of goods with shipping or freight companies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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