Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $31.96
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Cedars-Sinai Medical Center is a world-renowned nonprofit, tertiary, and quaternary healthcare institution located in Los Angeles, California. It is known for its commitment to excellence in patient care, research, and community service. Cedars-Sinai is consistently recognized as one of America’s Best Hospitals by U.S. News & World Report, which speaks to its dedication to innovation and delivering outstanding healthcare outcomes. The institution features state-of-the-art facilities and a collaborative environment that fosters professional growth and development for its employees. With a focus on advancing medicine through research and innovation, Cedars-Sinai combines compassionate care with cutting-edge technology to serve a diverse community... Show More
Job Requirements
- High school diploma/GED
- Minimum one year call center or dispatcher experience
- Excellent customer service and communication skills
- Computer proficiency
Job Qualifications
- High school diploma/GED
- Minimum one year call center or dispatcher experience
- Excellent customer service and communication skills
- Computer proficiency
Job Duties
- Provide dispatch services by obtaining complete information from requestor and accurately and comprehensively create dispatch work or case orders
- Log and document in system and interface with appropriate department(s) to communicate dispatch request
- Navigate work order and/or case management system, communication systems, and other documents or files to effectively process and retrieve needed information in a timely and accurate manner
- Focus on live data updates and appropriately schedule or dispatch representatives to service calls and take immediate dispatch action involving patient care
- Follow-up and/or recall locations of various areas and departments throughout the medical center
- Display excellent communication and customer service when speaking with customers and during follow-up
- Utilize proper telephone etiquette when assisting customers, triaging calls and providing information while maintaining patient confidentiality
- Handle high call volumes and in emergency situations while keeping in line with department and organizational policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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