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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Savings benefits
Educational opportunities
special Disney perks
Job Description
Disney Vacation Club is a renowned leader in the vacation ownership industry, having revolutionized traditional timeshare models since its inception in 1991 by introducing a flexible, points-based system that prioritizes member choice and flexibility. With over 250,000 member families spanning all 50 states and approximately 100 countries, Disney Vacation Club is committed to delivering exceptional vacation experiences filled with magic and memorable moments. Known for their innovative approach to vacation ownership and their dedication to providing unparalleled customer service, the company maintains a strong reputation for fostering loyal relationships with guests and members alike.
As a Full-Time Disney Vacation... Show More
As a Full-Time Disney Vacation... Show More
Job Requirements
- High school degree or equivalent
- Full availability for any shift seven days per week including evenings weekends and holidays
- Able to lift carry and move items that are up to 50 pounds
- Ability to walk and stand for up to 8 hours per day
Job Qualifications
- One plus years of customer service experience preferably customer-facing
- Strong verbal and written communication skills across in-person phone and email interactions
- Exceptional organizational skills with keen attention to detail
- Ability to collaborate effectively with cross-functional teams to improve guest experiences
- Strong problem-solving skills with the ability to work independently in the absence of leadership
- Adaptability to switch between tasks or priorities seamlessly in a fast-paced environment
Job Duties
- Oversee supply orders and conduct physical inventory counts of materials or supplies in stock and process purchasing orders to ensure adequate stock levels
- Open and close various model rooms including Island rooms and Hoku Hideaway to maintain a welcoming environment for guests
- Conduct routine inspections of model rooms to ensure compliance with safety and cleanliness standards
- Sanitize equipment and supplies according to company-approved Personal Protective Equipment guidelines to maintain health and safety standards
- Retrieve packages and shipments from the resort’s loading dock ensuring timely access to materials needed for the operation
- Manage the set-up and break down of equipment during daily events
- Assist with guest check-in while providing exceptional service during daily events to enhance the guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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