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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,168.40 - $80,464.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Commuter assistance
Employee assistance program
Disability insurance
401(k) matching
Vision Insurance
Life insurance
employee discount
Health Insurance
Paid Time Off
Job Description
gategroup is a leading global provider of airline catering and onboard services, committed to elevating the travel experience for millions of passengers worldwide. As a company that operates within the hospitality and food production industry, gategroup prides itself on delivering exceptional quality products and services while adhering to the highest standards of safety and compliance. With its extensive network and commitment to excellence, gategroup offers a dynamic and rewarding workplace for motivated individuals seeking to make a meaningful impact.
We are currently seeking a motivated and engaged Food Production Supervisor to join our team. This full-time, exempt position i... Show More
We are currently seeking a motivated and engaged Food Production Supervisor to join our team. This full-time, exempt position i... Show More
Job Requirements
- High school diploma or GED
- Associates degree preferred
- Minimum 2 years supervisory experience in food production, manufacturing, restaurant, or catering environment
- Strong leadership abilities managing 30+ employees
- Familiarity with HACCP, USDA, FDA regulations
- Ability to prepare management reports
- Ability to manage labor and material costs
- Excellent communication skills in English
- Basic computer literacy including Microsoft Office
- Ability to obtain ServSafe Certification
- Effective time management and organizational skills
- Experience training and coaching employees
- Ability to manage unionized workforce
- Compliance with safety and company policies
- Willingness to work in a normal work environment
- No travel required
- Full-time availability
- Ability to handle multiple tasks simultaneously
- Aptitude for problem-solving and performance improvement
- Knowledge of wage and hour policies
- Positive attitude towards employee retention and team development
Job Qualifications
- High School Diploma or GED required
- Associates degree preferred
- 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
- Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees
- Current or previous labor relations experience is a plus, but not required
- Candidate must be comfortable with all levels of employees and have the ability to drive positive program change
- Ability to train others required
- Must have the ability to give negative and positive feedback to employees on a daily basis
- Excellent time management skills required
- Ability to handle multiple tasks without losing focus on priorities
- Strong organizational, analytical, communication and leadership skills required
- Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance
- Basic computer skills with working knowledge of Microsoft Office products required
- Ability to obtain ServSafe Certification required
- ServSafe Certified preferred
- Expresses oneself clearly and effectively when speaking and writing to individuals and groups
- listening attentively and insuring communication is understood by all parties involved
- Bi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi/Polish a plus
Job Duties
- Ensures quality production standards are followed and maintained
- Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures
- Prepares management reports such as attendance, HACCP and labor as required
- Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures
- Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications
- Ensures that all products are coded according to Gate Gourmet procedures
- Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained
- Responsible for maintaining daily temperature logs and other logs and reports as required
- Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner
- Controls material cost and other controllable costs
- Maintains all financial goals related to productivity, overtime, labor goals and hours per flight
- Works with management staff to improve performance of the unit
- Manages work flow balancing - the division of responsibilities amongst employees on each shift
- Determines when and whether to call employees in to cover staffing needs such as sick calls, vacation relief, medical leaves, volume changes, etc.
- Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses
- Monitors daily manpower planning and schedules employees
- Responsible for employee retention and reducing employee turnover
- Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s)
- Reviews and ensures employees in chain of command are in correct cost centers and correct job titles
- Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority
- Compliance with all company required policies, procedures and processes including but not limited to required training
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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