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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,168.40 - $80,464.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
voluntary life insurance
Accident plans
Hospital plans
Employee assistance program
Commuter Benefits
Employee Discounts
Free hot healthy meals for unit operations roles
Job Description
gategroup is a global leader in providing catering and hospitality services primarily to the airline and travel industries. The company is dedicated to delivering high-quality food and customer service experiences to travelers worldwide. With a strong commitment to excellence, innovation, and safety, gategroup operates in a unionized environment where adherence to strict food safety standards such as HACCP, USDA, and FDA regulations is paramount. The company fosters a work culture that embraces diversity, inclusion, and continuous improvement while maintaining a focus on operational efficiency and customer satisfaction. They offer full-time employment opportunities and competitive compensation packages to attract and retain... Show More
Job Requirements
- High school diploma or GED
- Associates degree preferred
- Minimum of 2 years supervisory experience in food production or related field
- Leadership skills to manage over 30 employees
- Knowledge of HACCP, FDA, USDA regulations
- Ability to train and coach staff
- Strong communication and organizational skills
- Basic computer proficiency including Microsoft Office
- Ability to obtain SERV Safe Certification
- Flexibility to manage union workforce
- Ability to prepare and maintain operational reports
- Strong time management skills
- Commitment to safety and compliance with labor laws
Job Qualifications
- High school diploma or GED required
- Associates degree preferred
- 2+ years supervisory experience in high volume manufacturing, food production, restaurant, or catering environment preferred
- Strong and effective leadership skills with ability to manage staff of 30+ hourly employees
- Experience in labor relations is a plus
- Comfortable with all levels of employees and ability to drive positive program change
- Ability to train others
- Ability to give negative and positive feedback daily
- Excellent time management skills
- Strong organizational, analytical, communication and leadership skills
- Innovative with ability to implement operational improvements
- Basic computer skills and proficiency with Microsoft Office
- Ability to obtain SERV Safe Certification required
- SERV Safe Certified preferred
- Effective communication skills, able to express oneself clearly and listen attentively
- Bi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi/Polish is a plus
Job Duties
- Ensures quality production standards are followed and maintained
- Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures
- Prepares management reports such as attendance, HACCP and labor reports
- Responsible for safety, quality and compliance with customer specifications, regulatory requirements, and company policies and procedures
- Ensures specifications, airline diagrams, and other standards are accurate according to airline specifications
- Ensures that all products are coded according to Gate Gourmet procedures
- Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste
- Completes required requisitions for the Storeroom to ensure adequate supply is maintained
- Responsible for maintaining daily temperature logs and other logs and reports as required
- Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in a timely manner
- Controls material cost and other controllable costs
- Maintains all financial goals related to productivity, overtime, labor goals and hours per flight
- Works with management staff to improve performance of the unit
- Manages work flow balancing - the division of responsibilities amongst employees on each shift
- Determines when and whether to call employees in to cover staffing needs such as sick calls, vacation relief, medical leaves, volume changes
- Ensures compliance with company Wage & Hour policy, including ensuring employees get rest and meal breaks and company processes are followed
- Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses
- Monitors daily manpower planning and schedules employees
- Responsible for employee retention and reducing employee turnover
- Responsible for coaching, counseling and preparing corrective actions for employees in compliance with union/collective bargaining agreements
- Reviews and ensures employees in chain of command are in correct cost centers and correct job titles
- Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority
- Compliance with all company required policies, procedures and processes including but not limited to required training
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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