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Job Overview
Employment Type
Temporary
Internship
Part-time
Hourly
Compensation
Hourly
Range $14.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Student employment
Minimum wage pay
Job Description
Grand Canyon University (GCU) is a renowned private Christian university located in Phoenix, Arizona, known for its commitment to providing high-quality education and fostering a student-first environment. The university emphasizes comprehensive academic programs coupled with rich campus experiences. Among its many campus facilities is the GCU Hotel, which serves as a premier lodging option for guests visiting the university and the surrounding area. This hotel facility includes two key locations: the 27th Ave hotel and the Cypress dorm on the Main Campus, both offering excellent service for guests and visitors. GCU focuses on maintaining high standards in all aspects of... Show More
Job Requirements
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student
- Maintain good financial and academic (SAP) standing with the University
- Ability to learn and follow all safety, emergency and accident prevention procedures
- Must be fluent in English, ability to read and write
- Must be able to work nights, weekends and holidays if needed
- A minimum of one year experience in customer service or hospitality industry
- Ability to work independently with little supervision
- Always provides a professional image through appearance and dress
Job Qualifications
- Students local to the Phoenix area year-round and willingness/desire to work over breaks strongly preferred
- Currently enrolled in a Hospitality major Bachelor’s degree program at GCU preferred
- Must be able to have a flexible schedule, which includes nights, weekends and holidays if needed
- A minimum of one year experience in customer service or hospitality industry
- Always provides a professional image through appearance and dress
- Able to work well independently with little supervision
- Promote positive relationships in communication and cooperation with all coworkers and guests
- Strong attention to detail to ensure room cleanliness standards are met
- Ability to learn and follow all safety, emergency and accident prevention procedures
- Must be fluent in English, ability to read and write
Job Duties
- Performs daily deep cleaning of guestrooms, storage areas and laundry areas as assigned
- Obtains vacancy, arrivals and departures reports and special requests for rooms and adheres to them whenever possible
- Checks for items that are not operable and/or in need of repair and reports such items to Operations Manager
- Replenishes all supplies and amenities in guestrooms as required
- Transports trash and waste to proper disposal area
- Assists with monthly linen and supply inventory and laundry when requested
- Follows lost and found procedures
- Greets guests, responds effectively to guest concerns and requests
- Follows up to ensure guest satisfaction
- Works closely with Hotel/Cypress Front Desk(s) in keeping room status reports up to date through notification of all check outs, late check outs, early check-ins, new reservations, room moves, special requests, stay overs and room availability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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