
Job Overview
Employment Type
Temporary
Hourly
Internship
Part-time
Compensation
Type: 
Hourly
Rate: 
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
minimum wage
Job Description
Grand Canyon University (GCU) is a renowned private Christian university located in Phoenix, Arizona. It is committed to providing a student-centered approach that integrates academic excellence with character development, fostering an environment where students can thrive both personally and professionally. GCU is widely recognized for its diverse range of programs, including business, education, health care, and hospitality, designed to prepare students to excel in their chosen fields. The university also offers a supportive work environment for its student employees, recognizing the importance of balancing work experience with academic success. GCU's campus facilities, including the GCU Hotel on 27th Avenue and... Show More
Job Requirements
- Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student
- Maintain good financial and academic (SAP) standing with the University
- Must be able to have a flexible schedule, which includes nights, weekends and holidays if needed
- A minimum of one year experience in customer service or hospitality industry
- Must be fluent in English, ability to read and write
- Able to work well independently with little supervision
Job Qualifications
- Students local to the Phoenix area year-round and willingness/desire to work over breaks strongly preferred
- Currently enrolled in a Hospitality major Bachelor’s degree program at GCU preferred
- Must be able to have a flexible schedule, which includes nights, weekends and holidays if needed
- A minimum of one year experience in customer service or hospitality industry
- Always provides a professional image through appearance and dress
- Able to work well independently with little supervision
- Promote positive relationships in communication and cooperation with all coworkers and guests
- Strong attention to detail to ensure room cleanliness standards are met
- Ability to learn and follow all safety, emergency and accident prevention procedures
- Must be fluent in English, ability to read and write
Job Duties
- Performs daily deep cleaning of all common areas, storage areas and laundry areas as assigned
- Obtains vacancy, arrivals and departures reports and special requests for rooms and adheres to them whenever possible
- Checks for items that are not operable and/or in need of repair and reports such items to Operations Manager
- Replenishes all supplies and amenities in guestrooms as required
- Transports trash and waste to proper disposal area
- Assists with monthly linen and supply inventory and laundry when requested
- Follows lost and found procedures
- Greets guests, responds effectively to guest concerns and requests
- Follows up to ensure guest satisfaction
- Works closely with Front Desk in keeping room status reports up to date through notification of all check outs, late check outs, early check-ins, new reservations, room moves, special requests, stay overs and room availability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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