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Walmart

Director, Technology Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $110,000.00 - $220,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) match
stock purchase plan
Paid maternity and parental leave
short-term and long-term disability

Job Description

Sam's Club is a membership warehouse club that offers its members high-quality products at unbeatable prices, distinguished from traditional retail by its curated selection and innovative shopping experiences. Operating under the broader Walmart ecosystem, Sam's Club continuously evolves by integrating leading technologies and services such as Scan & Go, Club Pickup, and home delivery in select regions. Apart from retail, Sam's Club also provides travel, auto purchasing, pharmacy, optical, hearing aid, tire, and battery center services, alongside a comprehensive portfolio of business operations support. This dynamic and customer-focused environment creates unique opportunities for professionals who want to be part of... Show More

Job Requirements

  • Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
  • 6 years experience in project management, program management, program operations, or related area
  • 3 years supervisory experience
  • Proven experience in technology strategy, program management, or engineering operations at scale
  • Exceptional ability to translate strategic vision into actionable execution plans
  • Strong communication, influencing, and executive presentation skills
  • Experience managing budgets, headcount planning, and operational KPIs

Job Qualifications

  • Bachelor’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area
  • 6 or more years experience in project management, program management, program operations, or related area
  • 3 years supervisory experience
  • Proven experience in technology strategy, program management, or engineering operations at scale
  • Exceptional ability to translate strategic vision into actionable execution plans
  • Strong communication, influencing, and executive presentation skills
  • Experience managing budgets, headcount planning, and operational KPIs
  • Master’s degree in related field preferred
  • Knowledge of digital accessibility and Web Content Accessibility Guidelines (WCAG) 2.2 AA standards preferred

Job Duties

  • Serve as a trusted advisor and thought partner to the VP of Engineering, providing insight, clarity, and data-driven recommendations
  • Drive the engineering strategy and roadmap, ensuring alignment with Sam's Club and Walmart Global Tech priorities
  • Act as a bridge between Engineering, Product, Operations, and Finance, ensuring seamless cross-functional communication and alignment
  • Facilitate quarterly planning, OKR reviews, and roadmap discussions that connect vision to measurable outcomes
  • Craft compelling presentations, reports, and narratives for executives, stakeholders, and team-wide communications
  • Lead operational cadences such as staff meetings, tech excellence reviews, and OKR updates to ensure focus and follow-through
  • Identify opportunities to improve efficiency, simplify processes, and enhance productivity across engineering teams
  • Oversee budgeting, vendor contracts, and P&L management in partnership with Finance
  • Support hiring, onboarding, and retention strategies, working closely with Engineering Managers, Talent, and HR to build diverse, high-performing teams
  • Define and track engineering OKRs, ensuring alignment with broader Global Tech objectives
  • Lead or support high-impact initiatives such as GenAI integration, Audit Readiness, AES implementation, and other cross-functional programs
  • Partner with central Walmart and Sam’s Club teams to drive alignment and cohesion across organizational initiatives
  • Serve as the execution driver for innovation-focused projects and continuous improvement efforts that elevate engineering impact

Job Qualifications

Experience

Expert Level (7+ years)

Job Location