Marriott International, Inc logo

Director Services- Housekeeping

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,310.00 - $86,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Bonuses
Professional development opportunities

Job Description

Residence Inn by Marriott Long Beach, located at 4111 E Willow St, Long Beach, California, is part of Marriott International's respected portfolio of hospitality brands. Marriott International is globally recognized for its commitment to excellence in service, diversity, and providing opportunities for professional growth in the hotel industry. Residence Inn is uniquely designed to cater to long-stay guests, offering spacious suites with modern amenities such as full kitchens, creating a comfortable and home-like environment for both business and leisure travelers. The brand prides itself on fostering a collaborative, inclusive work culture and honed service approach tailored to meet the distinct... Show More

Job Requirements

  • High school diploma or GED
  • Two years of experience in housekeeping or related professional area
  • Or two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Experience in managing housekeeping operations
  • Strong organizational and leadership skills
  • Ability to handle guest complaints effectively
  • Knowledge of budgeting and cost management
  • Excellent interpersonal and team management abilities

Job Qualifications

  • High school diploma or GED
  • Two years of experience in housekeeping or related professional area
  • Or two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • Ability to manage multiple responsibilities and staff
  • Strong leadership and communication skills
  • Experience with budgeting and controlling departmental costs
  • Knowledge of housekeeping policies and best practices
  • Commitment to excellent customer service and continuous improvement

Job Duties

  • Maintain strong working relationships with Front Office for effective communication of operational issues
  • Obtain list of rooms to be cleaned immediately and prospective check-outs to prepare work assignments
  • Inventory stock to ensure adequate supplies
  • Ensure guestrooms, public space and employee areas are cleaned according to operating standards
  • Ensure compliance with all housekeeping policies, standards and procedures
  • Initiate and maintain an effective inspection program covering rooms, public areas, employee work and locker areas, storage areas, recreation, laundry, garage and grounds
  • Supervise and approve budgeting and ordering of guestroom and cleaning supplies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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