Great Wolf Lodge

Director, Sales and Catering

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $115,000.00 - $130,000.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
annual bonuses
employee perks

Job Description

Great Wolf is a leading hospitality company known for its family-friendly indoor water parks and resort accommodations. Operating a chain of resorts across North America, Great Wolf focuses on providing memorable guest experiences through a blend of entertainment, dining, and comfortable lodging. The company has established itself as a top destination for families seeking leisure and recreation, and it upholds a culture of excellence, teamwork, and customer satisfaction. As part of its growth strategy, Great Wolf continues to invest in its brand promise and quality services, creating rewarding career opportunities for hospitality professionals.

The role of Director of Sales... Show More

Job Requirements

  • Associate degree in sales, communications, marketing, business or hotel management
  • minimum 5 years experience in sales, event planning, and/or catering
  • minimum 3 year supervisory/leadership experience in hospitality field
  • demonstrated proficiency in Microsoft Office Suite
  • successful completion of criminal background check and drug screen
  • successful completion of Department of Motor Vehicle check
  • professional communication skills both verbal and written

Job Qualifications

  • Associate degree in sales, communications, marketing, business or hotel management
  • minimum 5 years experience in sales, event planning, and/or catering
  • minimum 3 year supervisory/leadership experience in hospitality field
  • demonstrated proficiency in Microsoft Office Suite
  • professional communication skills both verbal and written
  • bachelor's degree in sales, communications, marketing, business or hotel management
  • significant customer service experience
  • strong problem solving and organizational skills
  • attention to detail and ability to exceed quality standards
  • enthusiastic and positive energy
  • multi-tasking ability

Job Duties

  • Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members
  • communicating job expectations
  • planning, monitoring, appraising, and reviewing job contributions
  • planning and reviewing compensation actions
  • enforcing policies and procedures
  • overall responsibility for total group revenue strategies, implementation and results
  • leveraging sales team to execute on sales strategies to meet financial targets
  • meets financial objectives maximizing profitability for the lodge by forecasting requirements
  • preparing an annual performance budget
  • scheduling expenditures
  • analyzing variances
  • determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments
  • projecting expected sales volume and revenue
  • analyzing trends and results
  • establishing pricing strategies
  • recommends rate strategies
  • monitoring costs, competition, and product demand
  • accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
  • sustains rapport with key accounts by making periodic visits
  • exploring specific needs
  • anticipating new opportunities
  • represents the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location