Great Wolf Lodge

Director, Sales and Catering

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Paid Time Off
annual bonuses

Job Description

Great Wolf Lodge is a well-recognized hospitality company known for its family-friendly resorts offering immersive indoor water park experiences across various locations. As a leader in the hospitality and entertainment sector, Great Wolf Lodge provides a unique blend of lodging, dining, and recreational amenities aimed at creating memorable experiences for guests of all ages. The company prides itself on delivering exceptional service, engaging activities, and welcoming environments that cater to families, groups, and special events. Its reputation is built on consistent guest satisfaction, innovative service offerings, and a strong commitment to employee development and community involvement.

The Director... Show More

Job Requirements

  • Associate degree in sales, communications, marketing, business or hotel management
  • Minimum 5 years experience in sales, event planning, and/or catering
  • Minimum 3 year supervisory/leadership experience in hospitality field
  • Demonstrated proficiency in Microsoft Office Suite
  • Successful completion of criminal background check and drug screen
  • Successful completion of department of motor vehicle check
  • Professional communication skills both verbal and written

Job Qualifications

  • Associate degree in sales, communications, marketing, business or hotel management
  • Minimum 5 years experience in sales, event planning, and/or catering
  • Minimum 3 year supervisory/leadership experience in hospitality field
  • Demonstrated proficiency in Microsoft Office Suite
  • Professional communication skills both verbal and written

Job Duties

  • Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members
  • communicating job expectations
  • planning, monitoring, appraising, and reviewing job contributions
  • planning and reviewing compensation actions
  • enforcing policies and procedures
  • Overall responsibility for total group revenue strategies, implementation and results
  • including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
  • Leverage Sales Team to execute on sales strategies to meet financial targets
  • Meets financial objectives maximizing profitability for the lodge by forecasting requirements
  • preparing an annual performance budget
  • scheduling expenditures
  • analyzing variances
  • Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments
  • projecting expected sales volume and revenue
  • analyzing trends and results
  • establishing pricing strategies
  • recommends rate strategies
  • monitoring costs, competition, and product demand
  • Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
  • Sustains rapport with key accounts by making periodic visits
  • exploring specific needs
  • anticipating new opportunities
  • Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

Loading...