Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
annual bonuses
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee Discounts
Job Description
Great Wolf is a renowned leader in the family entertainment and hospitality industry, recognized for its commitment to delivering unforgettable experiences through indoor water parks, engaging attractions, and exceptional retail offerings. As a prominent resort and entertainment company, Great Wolf focuses on creating joyful memories for families, blending fun activities with premium guest services to ensure every visit is special. The organization values teamwork, innovation, and operational excellence, continuously striving to enhance guest satisfaction and business performance through well-executed strategies and dedicated staff engagement.\n\nThe position of Director of Retail & Attractions at Great Wolf is a pivotal role that combines... Show More
Job Requirements
- Associates degree in business administration or a related field
- Minimum 5 years of experience in parks, resorts and/or gaming retail operations management
- Demonstrated experience in leading broad and diverse teams
- Experience developing strategy and managing projects/initiatives timelines
- Ability to manage major initiatives including all capex initiative coordination and project delivery
- Strong financial acumen
- Strong presentation and writing skills
- Knowledge of PowerPoint, Keynote, MSWord, MS Excel
- Demonstrated organizational skills
- Ability to meet deadlines
- Ability to lift 30 lbs
- Ability to sit, stand and/or walk for long periods of time
- Ability to bend, stretch and twist
Job Qualifications
- Associates degree in Business Administration or a related field, Fashion Merchandising or equivalent experience
- Minimum 5 years of experience in parks, resorts and/or gaming retail operations management
- Demonstrated experience in leading broad and diverse teams, developing strategy, managing projects/initiatives timelines and ability to manage major initiatives including all capex initiative coordination, project delivery, new resort retail location design
- Strong financial acumen including experience building and managing multi department budgets
- Strong presentation and writing skills with knowledge of PowerPoint, Keynote, MSWord, MS Excel
- Demonstrated organizational skills, attention to detail, and ability to meet deadlines
- Bachelors degree in Business Administration or a related field, Fashion Merchandising or equivalent experience
- Demonstrated experience working with C-suite executives on strategy communication
- Demonstrated communication and team building skills
Job Duties
- Responsible for the daily operation of all retail areas including gift shops and attractions
- Oversees all merchandising functions including store display and design, inventory, tracking and analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing
- Manages staff of managers, supervisors, leads, pack members including interviewing, hiring, scheduling, performance reviews, and corrective action
- Drive employee engagement and ensure employees deliver sales based services by engaging every guest, every time
- Provide training and coaching for team on how to deliver guest experience and revenue results
- Build a comprehensive retail and attractions strategy by outlet ensuring that the strategy aligns with overall corporate strategic direction
- Owns, drives and grows the entertainment function within the lodge focused on character activations, kids activities and family experiences
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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