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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,300.00 - $105,900.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement savings plan
Paid Time Off
Job Description
Fair Oaks Ranch Golf & Country Club, located in Fair Oaks, Texas, is a premier private club offering its members a sophisticated and welcoming environment centered around exceptional golf and dining experiences. The club is part of the Invited network, the largest owner and operator of private clubs nationwide, managing over 130 country, city, and athletic clubs. Invited is a dynamic company in the hospitality and service industry, committed to building relationships and enriching the lives of its members, guests, and the more than 17,000 employees it supports. This expansive network is renowned for providing world-class amenities such as championship... Show More
Job Requirements
- A high school diploma or equivalent
- A minimum of 5 years in Club management or related role within the Food & Beverage industry
- Preferred bachelor’s degree
- Preferred certifications include Food Handlers Certificate, Alcohol Safety, ABC Certification, and CPR Certification
- Strong experience handling highly confidential material such as member and employee data
- Completion of all food & beverage online training modules including Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety
- Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills
Job Qualifications
- A high school diploma or equivalent
- A minimum of 5 years in Club management or related role within the Food & Beverage industry
- Preferred bachelor’s degree
- Preferred certifications include Food Handlers Certificate, Alcohol Safety, ABC Certification, and CPR Certification
- Strong experience handling highly confidential material such as member and employee data
- Completion of all food & beverage online training modules including Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety
- Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills
Job Duties
- Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Communicate with members on both group and individual levels to ensure the club exceeds their expectations
- Ensure service recovery programs are in place, with staff properly trained to execute them effectively
- Ensure all expense control systems are in place with close monitoring of department expenses, including the revenue-to-payroll ratio, and utilize appropriate forecasting systems
- Complete scheduled inventories and ensure proper administration processes are followed
- Responsible for front-of-house scheduling to meet budgeted labor targets, ensuring proper controls on time reporting via time management systems
- Execute all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with club standards
- Ensure compliance with federal, state, and local food sanitation and safety regulations
- Stay knowledgeable about updated laws and guidelines and communicate this information to the staff
- Ensure daily walkthroughs are conducted in all front-of-house areas to maintain safety and cleanliness standards
- Assist in selecting and developing a qualified team of service excellence employees, ensuring they understand the relationship between member service, satisfaction, and retention
- Develop employees for career advancement using performance reviews, cross-training, and developmental planning
- Create a work environment centered on teamwork, mutual respect, and member satisfaction, while focusing on the club’s revenue objectives
- Implement and execute specific training programs consistently and in a timely manner to ensure club staff provides quality service and products
- Attend staff meetings and hold weekly service training sessions
- Perform line-ups twice daily, covering events and menu items
- Work with member committees to develop and implement member activities and events
- Collaborate with the Food & Beverage team to create and implement new ideas for enhancing member experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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