Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Paid Time Off
Job Description
Brookhaven Country Club is a prestigious private golf club located in Farmers Branch, Texas, known for its exceptional amenities and services tailored to golf enthusiasts and members seeking a premium club experience. The club is part of Invited, the largest owner and operator of private clubs in the United States, with over 130 country, city, and athletic clubs nationwide. Since 1957, Invited has been committed to fostering enriching relationships and offering outstanding hospitality, contributing to the well-being and satisfaction of more than 17,000 employees, members, and guests. Brookhaven Country Club stands out for its championship golf courses, state-of-the-art facilities including... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 5 years in club management or related role within the food & beverage industry
- Ability to maintain confidentiality with sensitive member and employee information
- Knowledge of federal, state, and local food sanitation and safety regulations
- Experience with scheduling, labor cost management, and inventory control
- Strong leadership and team development skills
- Effective communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- Minimum of 5 years in club management or related role within the food & beverage industry
- Bachelor's degree preferred
- Certifications including Food Handlers Certificate, Alcohol Safety, ABC Certification, and CPR Certification preferred
- Strong experience handling highly confidential material such as member and employee data
- Completion of food & beverage online training modules including service training, host training, bartender training, server assistant training, banquet server training, beverage cart attendant training, kitchen employee training, food & beverage refresh training, culinary safety, food safety, and alcohol safety
- Proficient in computer skills including spreadsheet software
- Strong communication abilities and demonstrated leadership skills
Job Duties
- Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Communicate with members on both group and individual levels to ensure the club exceeds their expectations
- Ensure service recovery programs are in place, with staff properly trained to execute them effectively
- Ensure all expense control systems are in place with close monitoring of department expenses, including the revenue-to-payroll ratio, and utilize appropriate forecasting systems
- Complete scheduled inventories and ensure proper administration processes are followed
- Responsible for front-of-house scheduling to meet budgeted labor targets, ensuring proper controls on time reporting via time management systems
- Execute all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with club standards
- Ensure compliance with federal, state, and local food sanitation and safety regulations
- Stay knowledgeable about updated laws and guidelines and communicate this information to the staff
- Ensure daily walkthroughs are conducted in all front-of-house areas to maintain safety and cleanliness standards
- Assist in selecting and developing a qualified team of service excellence employees, ensuring they understand the relationship between member service, satisfaction, and retention
- Develop employees for career advancement using performance reviews, cross-training, and developmental planning
- Create a work environment centered on teamwork, mutual respect, and member satisfaction, while focusing on the club’s revenue objectives
- Implement and execute specific training programs consistently and in a timely manner to ensure club staff provides quality service and products
- Attend staff meetings and hold weekly service training sessions
- Perform line-ups twice daily, covering events and menu items
- Work with member committees to develop and implement member activities and events
- Collaborate with the Food & Beverage team to create and implement new ideas for enhancing member experiences
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: