Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Generous Paid Time Off
Job Description
Porter Valley Country Club, located in Northridge, California, is a prestigious private club known for its premier golf facilities and exceptional member services. It operates within the broader network of Invited, the largest owner and operator of private clubs nationwide, managing over 130 country clubs, city clubs, and athletic clubs. With a commitment to excellence since 1957, Invited focuses on building meaningful relationships and enriching the lives of its members, guests, and employees. Porter Valley Country Club offers first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers, making it a... Show More
Job Requirements
- A high school diploma or equivalent
- Minimum of 5 years in club management or related food and beverage role
- Ability to manage multiple food and beverage outlets
- Knowledge of food sanitation and safety regulations
- Experience in staff scheduling and labor cost control
- Strong communication and leadership skills
- Proficiency with time management and inventory systems
- Ability to develop and train employees
Job Qualifications
- A high school diploma or equivalent
- A minimum of 5 years in club management or related role within the Food & Beverage industry
- Bachelor’s degree preferred
- Preferred certifications include Food Handlers Certificate, Alcohol Safety, ABC Certification, and CPR Certification
- Strong experience handling highly confidential material such as member and employee data
- Completion of all food & beverage online training modules including Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety
- Proficient in computer skills, including spreadsheet software
- Strong communication abilities and demonstrated leadership skills
Job Duties
- Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance
- Communicate with members on both group and individual levels to ensure the club exceeds their expectations
- Ensure service recovery programs are in place, with staff properly trained to execute them effectively
- Ensure all expense control systems are in place with close monitoring of department expenses, including the revenue-to-payroll ratio, and utilize appropriate forecasting systems
- Complete scheduled inventories and ensure proper administration processes are followed
- Responsible for front-of-house scheduling to meet budgeted labor targets, ensuring proper controls on time reporting via time management systems
- Execute all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with club standards
- Ensure compliance with federal, state, and local food sanitation and safety regulations
- Stay knowledgeable about updated laws and guidelines and communicate this information to the staff
- Ensure daily walkthroughs are conducted in all front-of-house areas to maintain safety and cleanliness standards
- Assist in selecting and developing a qualified team of service excellence employees, ensuring they understand the relationship between Member service, satisfaction, and retention
- Develop employees for career advancement using performance reviews, cross-training, and developmental planning
- Create a work environment centered on teamwork, mutual respect, and member satisfaction, while focusing on the club’s revenue objectives
- Implement and execute specific training programs consistently and in a timely manner to ensure club staff provides quality service and products
- Attend staff meetings and hold weekly service training sessions
- Perform line-ups twice daily, covering events and menu items
- Work with member committees to develop and implement member activities and events
- Collaborate with the Food & Beverage team to create and implement new ideas for enhancing Member experiences
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: