Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,550.00 - $173,150.00
Work Schedule
Standard Hours
Flexible
Benefits
Free stand-by travel privileges
Select number of confirmed travel credits provided annually
comprehensive well-being programs
medical benefits
Dental benefits
vision benefits
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Horizon Air, a subsidiary of Alaska Airlines, is a leading regional airline dedicated to providing exceptional passenger service and seamless air travel experiences. Known for its commitment to safety, customer satisfaction, and operational excellence, Horizon Air serves communities across the Pacific Northwest and beyond. The airline's airport teams play a crucial role in managing passenger and baggage movement from curb to cabin, ensuring that every touchpoint delivers a welcoming and smooth experience for travelers. Horizon Air emphasizes inclusivity, adaptability, and teamwork among its employees to meet the demands of a fast-paced, dynamic environment. With a competitive total rewards package, opportunities... Show More
Job Requirements
- 7 years of station experience with proven skills in passenger service and stations operations, which may include: cargo handling, ground operations (to include weight and balance, deicing, etc.), personnel administration, scheduling shift work and budget controls
- 4 years of leadership experience with at least two of those years directly leading people
- Bachelor’s degree or an additional two years of training/experience in lieu of a degree
- Outstanding communication (e.g., verbal, written, and listening) and presentation skills, with a demonstrated commitment to clear and transparent communication
- Unwavering commitment to ensuring safety and compliance
- Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint and Outlook)
- Working knowledge of fiscal control systems, staffing processes, safety and security compliance
- Proven ability to motivate employees to improve and enhance group dynamics as well as tactfully communicating with others to constructively resolve issues
- Ability to travel for business as needed, up to 60% of the time
- High school diploma or equivalent
- Authorization to work in the U.S.
- Minimum age of 18
Job Qualifications
- Bachelor’s degree or an additional two years of training/experience in lieu of a degree
- 7 years of station experience with passenger service and station operations including cargo handling, ground operations, personnel administration, scheduling, and budget controls
- 4 years of leadership experience including at least two years directly leading people
- Outstanding verbal, written and listening communication and presentation skills
- Proficiency with Microsoft Office applications
- Working knowledge of fiscal control systems, staffing processes, safety and security compliance
- Proven ability to motivate employees and resolve issues constructively
- Ability to travel for business up to 60% of the time
- Knowledge of TSA and FAA regulations and Horizon Air/Alaska Airlines policies and procedures preferred
- Knowledge of Sabre/Image preferred
Job Duties
- Establish strategic goals and implement operational plans to ensure stations in the region meet performance objectives and compliance guidelines
- Shape culture of the team through action, presence and reinforcement of behaviors to build and maintain a culture of safety and compliance at all levels of the Station Operations group within the region, with a strong commitment to our "Ready, Safe, Go" culture
- Develop people through effective performance management and ongoing feedback focusing on fostering strategic and systems thinking, development of talent, and mentors managers and supervisors in the region to facilitate a culture of belonging, succession planning and career progression
- Establish and ensure effective communication with frontline and field supervisory staff that builds alignment around continuous improvement and attainment of strategic goals
- Develop the annual regional budget and ensure it aligns with divisional and organizational goals and objectives
- drive annual budget adherence
- Partner with and act as a liaison between all stations within the region and other appropriate stations or departments to ensure support services are provided
- Represent Horizon Air and Alaska Airlines at various community and airport meetings as needed
- Anticipate equipment, technology, and facility planning needs to ensure optimal efficiency, productivity and financial performance within the region
- Coordinate and assist with the interview and hiring process for new management positions for all stations in the region
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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