Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
Legends Global is a prominent company operating within the public assembly industry, specializing in delivering premier experiences for suite and club seat holders in major venues. Known for its dedication to excellence in customer service and event management, Legends Global continually strives to maintain high standards of service delivery for clients within sports and entertainment environments. This employer offers a dynamic workplace situated at the Smoothie King Center in New Orleans, LA, reflecting a commitment to fostering vibrant community engagement through memorable event experiences. Employment with Legends Global includes a competitive salary, reflecting the candidate's experience, combined with a comprehensive... Show More
Job Requirements
- Bachelor’s degree from accredited four-year college or university
- Eight to ten years related experience and/or training in the public assembly industry in a supervisory or management position
- Must have full comprehension of ticketing operations and specifications
- Demonstrate knowledge in event operations, facility capabilities, industry terminology, event-related services and requirements
- Possess skills and experience in contract negotiations, budget preparation, labor relations, purchasing procedures and supervising/training personnel
- Must provide superior customer service
- Must be knowledgeable of computer operations and software programs such as Windows 2000, Word, Excel, Outlook and event software programs
- Ability to follow oral and written instructions effectively and in a timely manner
- Organize and prioritize work to meet deadlines
- Work effectively under pressure and/or stringent schedule and produce accurate results
- Maintain an effective working relationship with clients, employees, patrons and others
- Be flexible and adjust to situations quickly and effectively
Job Qualifications
- Bachelor’s degree from accredited four-year college or university
- Eight to ten years related experience and/or training in the public assembly industry in a supervisory or management position
- Knowledge of ticketing operations and specifications
- Knowledge in event operations, facility capabilities, industry terminology, and event-related services and requirements
- Skills and experience in contract negotiations, budget preparation, labor relations, purchasing procedures, and supervising/training personnel
- Superior customer service skills
- Knowledge of computer operations and software programs such as Windows 2000, Word, Excel, Outlook, and event software programs
- Ability to follow oral and written instructions effectively and in a timely manner
- Strong organizational and prioritization skills to meet deadlines
- Ability to work effectively under pressure and/or stringent schedules
- Ability to maintain effective working relationships with clients, employees, patrons, and others
- Flexibility to adjust to situations quickly and effectively
Job Duties
- Oversee the entire operation associated with Suite and Club memberships
- Manage all ticket notification, sales and distribution for Suite and Club Seat Holders
- Maintain excellent working relationship with all Suite and Club Seat Holders
- Plan outside functions for all members
- Manage assistant position and monitor daily work load and scheduling within the department
- Responsible for all sales and servicing of Suites and Club Seats
- Support contract personnel on event days
- Attend department head meetings and weekly staff meetings
- Maintain a harmonious working relationship with all of the other departments
- Assist in the preparation of the annual operating budget and recommend an annual capital budget for long-range repairs and improvements to the facility
- Authorize the requisition of equipment and supplies within budget guidelines
- Ensure the safety of all patrons by exercising caution and participating in emergency evacuation drills
- Meet with contractors to ensure quality of products offered to Suite and Club Seat Holders
- Rotate with other facility personnel to function as Manager on Duty (MOD), who maintains total responsibility and authority over all clients, staff personnel, patrons, security and safety in assigned buildings
- Work extended and/or irregular hours including nights, weekends and holidays as needed and be present at all major events
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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