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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
childcare subsidy
Health savings account
Retirement Plan
Paid Time Off
Employee assistance program
Tuition Reimbursement
Professional development programs
Performance reward program
Onsite fitness facilities
Job Description
CVG Airport, also known as Cincinnati/Northern Kentucky International Airport, is a key transportation hub serving the Greater Cincinnati region and Northern Kentucky. Renowned for its commitment to exceptional passenger experience and innovative ground transportation solutions, CVG Airport plays a vital role in facilitating the seamless movement of passengers and vehicles through its facilities. The airport offers a diverse range of parking and ground transportation options, including self-park, premium and valet services, employee parking, shuttles, taxis, ride-sharing services like TNC, peer-to-peer car sharing, and off-airport operators. As one of the largest airports in the region, CVG is dedicated to innovation, operational... Show More
Job Requirements
- Bachelor's degree in a related field
- 10 years of related experience
- minimum of 5 years supervisory experience
- maintains Security Identification Display Area clearance
- obtain and maintain position appropriate NIMS and emergency training
- valid driver's license
- ability to obtain and maintain position appropriate Federal security clearance
- driving on airfield ramps
Job Qualifications
- Bachelor's degree in business, finance, transportation, or related field
- minimum of 10 years of related experience
- at least 5 years of supervisory experience
- advanced financial modeling and analytics skills including Excel and Power BI
- knowledge of pricing, yield management, and demand forecasting
- expertise in parking technology stack
- strong leadership and staff management abilities
- excellent communication, negotiation, and advocacy skills
- demonstrated ability to implement complex technical information
- ability to establish and maintain cooperative and respectful professional relationships
- ability to use independent judgment
- strengths-based leadership over employee and contracted teams
- knowledge of airport operations, policies and procedures
- proficiency in project management and contract management
- critical thinking and problem-solving skills
- experience with financial management
- familiarity with parking and transportation trends in airport environments
Job Duties
- Directs, delegates and reviews assigned work
- provides coaching, counseling and staff development
- evaluates performance and applies organizational policies and procedures
- owns the P&L for Parking & Ground Transportation
- sets and delivers annual/multi-year revenue targets
- presents insights and actionable recommendations to senior leadership
- leads end-to-end implementation of new projects including preparing and presenting the business case, RPF/procurement process, integration, change management, establishing governance, controls, and KPIs
- partners with Planning & Development to design and deliver new entry/exit plazas, capacity expansions, lot construction/repairs, ADA/EV enhancements
- prioritizes capital by ROI, lifecycle, capacity, and customer impact
- champions a customer-first strategy with measurable KPIs
- drives continuous improvement and service recovery across digital and physical touchpoints
- structures and manages performance-based contracts and SLAs with operators/vendors
- leads procurement strategy and execution for operations and technology
- ensures auditability, PCI compliance, and controls integrity
- leads governance of Commercial Vehicle Management System (CVMS) and PRCS
- uses analytics to optimize permits, compliance, pricing, and demand forecasting
- develops and manages contractual structures
- monitors compliance
- maintains strategic stakeholder partnerships
- collaborates with internal stakeholders to enhance digital pre-book, wayfinding, and product differentiation
- responsible for all contract management activities per KCAB Policy 1014
- prepares and monitors the department budget
- specifies and purchases equipment as necessary
- prepares and develops documents relating to department goals, policies and future needs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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