Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $77,800.00 - $139,600.00
Work Schedule
Flexible
Benefits
competitive base salary
bonus incentives
Retirement savings plan match
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
flexible working arrangements
wellness programs
Confidential counseling
career development and training opportunities
Job Description
American Express is a globally recognized financial services company with a rich history spanning 175 years, renowned for its commitment to innovation, customer service, and ethical leadership. As a leader in the financial industry, American Express has built its reputation on a foundation of shared values and a dedication to backing not only its customers but also their communities and colleagues. The company fosters a culture where employees are supported holistically, encouraged to grow their skills, develop leadership capabilities, and make meaningful career advancements. Being part of Team Amex means your ideas and contributions matter, and your work creates significant... Show More
Job Requirements
- Bachelor's degree in marketing, business administration, or related field
- Minimum of 7 years of experience in marketing operations, planning, or analytics
- Proven track record of managing complex marketing campaigns and performance reporting
- Strong analytical skills and proficiency with marketing analytics and performance measurement tools
- Experience with marketing technology platforms and systems integration
- Excellent leadership and communication skills
- Ability to work effectively in a hybrid workplace model
- Authorization to work in the United States without visa sponsorship
Job Qualifications
- Proven experience leading marketing operations, planning, or analytics within a complex, matrixed organization
- Strategic and analytical mindset, with demonstrated ability to translate insights into actionable business decisions
- Expertise in marketing performance measurement, reporting tools, and data visualization
- Experience managing budgeting, goal setting, and KPI tracking across teams
- Experience leading or supporting large-scale marketing system integrations across tools
- Exceptional cross-functional leadership and communication skills with ability to influence senior stakeholders
- Skilled in process optimization and building systems that enable marketing excellence
Job Duties
- Oversee marketing goals, investment and integrated planning, setting goals and KPIs to ensure budgets and channel strategies align with overall business priorities
- Partner with analytics teams to create performance frameworks and dashboards that drive visibility into marketing effectiveness, ROI, and strategic opportunities
- Establish the framework and process for integrated marketing planning across campaigns, ensuring visibility into key milestones and alignment
- Oversee cross-team planning functions and champion key cross-team initiatives, aligning insights with coordinated B2B2C campaign outcomes
- Shape Priority City Marketing strategy through insight-driven planning and investment optimization, ensuring go-to-market activations are optimized and aligned with priorities
- Build and evolve marketing operations infrastructure, across tools, process and systems that drive efficiency and scale
- Lead operational and systems integration across Resy and Tock marketing platforms, ensuring unified process and continuity
- Develop and manage marketing operations standards, governance models, and documentation to streamline how teams plan, launch, and measure campaigns
- Partner with Business Operations to ensure marketing technology, tools, and systems meet enterprise standards for compliance, and evolving needs
- Serve as central connector between strategy, insights, and execution across marketing
- Lead marketing performance reporting, ensuring leadership visibility into progress, results, and optimization opportunities
- Standardize campaign planning and results reporting to ensure consistency across channels
- Champion continuous process improvements to enhance transparency, collaboration and execution speed across teams
- Serve as a key driver of the Priority City Marketing strategy, ensuring cohesive go-to-market planning, performance tracking, and optimization across key markets
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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