Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,257.00 - $100,321.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading provider of dining and retail services at airports across the globe, dedicated to delivering exceptional food experiences for millions of travelers every day. Based at Memphis International Airport, HMSHost embraces a commitment to quality, innovation, and outstanding customer service. With locations strategically placed within high-traffic areas such as airports, HMSHost offers a dynamic work environment that blends hospitality with operational excellence. The company prides itself on a strong emphasis on employee engagement and career growth, ensuring their teams are equipped with the skills and opportunities needed to thrive in a fast-paced industry. Every employee at HMSHost... Show More
Job Requirements
- Minimum 5 years of experience in restaurant or hospitality management
- Experience supervising multiple locations or teams
- Ability to work a varied and rotating schedule including opening, busy, and closing shifts
- Strong organizational and decision-making skills
- Capability to lead and motivate diverse teams
- Familiarity with budgeting, financial reporting, and operational strategy
- Understanding of labor laws and employee relations
- Ability to travel within the region as required
Job Qualifications
- Bachelor’s degree in business administration, hospitality management, or related field preferred
- Proven experience in multi-unit food and beverage management or operations leadership
- Strong financial acumen and experience managing budgets and forecasts
- Excellent leadership and team-building skills
- Proficiency with restaurant operational tools and software such as MIV, Crunch Time, and Kronos
- Ability to develop and maintain strong stakeholder relationships
- Knowledge of health and safety regulations
- Effective communication and problem-solving skills
- Commitment to diversity, inclusion, and employee engagement
Job Duties
- Ensure all food and beverage multi-unit managers, general managers, and leadership staff follow opening and closing checklists and requirements
- Facilitate the development and implementation of annual budgets, financial forecasts, and business goals
- Interview candidates and make decisions on hiring, termination, promotion, and other status changes
- Schedule managers to guarantee leadership presence during all operational hours
- Hold managers accountable for onboarding and offboarding of restaurant associates, including compliance with badging and training processes
- Support employee engagement initiatives and recognize staff contributions
- Monitor financial and operational progress, collaborating with regional leadership and ensuring loss prevention measures
- Oversee product availability, ordering processes, vendor relations, and equipment maintenance
- Assess skill levels of restaurant staff and coordinate on-the-job training
- Implement marketing programs and ensure compliance with brand standards
- Maintain an understanding of federal, state, and local sanitary, safety, and health regulations, and hold staff accountable for safety standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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