Shields Health Solutions

Director, Operations (Hybrid)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $75,300.00 - $135,200.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Performance bonus
Professional Development

Job Description

Shield Health Solutions is a leading healthcare company dedicated to transforming outpatient specialty pharmacy by integrating exceptional patient care with operational excellence and innovative growth strategies. Partnering with a diverse range of health systems and hospital networks, Shield Health Solutions strives to enhance medication access and adherence for patients managing complex conditions such as multiple sclerosis, oncology, pediatrics, pulmonology, rheumatology, transplant care, and infectious diseases. The company is recognized for its commitment to fostering collaborative partnerships across clinical, administrative, pharmacy, and vendor stakeholders to optimize the continuum of care and deliver superior patient outcomes.

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Job Requirements

  • Bachelor's degree or a minimum of 7+ years of relevant work experience
  • Management consulting, PE, investment banking, or similar experience preferred
  • Demonstrated interest and success leading and developing high-performing teams
  • Entrepreneurial attitude with willingness to work alongside the team
  • Analytically oriented with data-driven decision making
  • Interested in P&L ownership and meeting stretch financial targets
  • Attention to detail and proficiency with technology
  • Experience with process improvement or hospital/pharmacy operations preferred
  • Strong presentation skills and experience with senior executive reporting
  • Capable of operating with limited direction
  • Ability to build meaningful collaborative relationships

Job Qualifications

  • Bachelor's degree (MBA or other advanced degree preferred)
  • Experience leading large, diverse teams
  • Strong analytical and strategic communication skills
  • Experience in process development, hospital or pharmacy operations preferred
  • Proficiency in Excel and PowerPoint including financial modeling
  • Ability to build collaborative relationships across multiple stakeholders
  • Experience summarizing and presenting results to senior executives

Job Duties

  • Proactively identify strategic growth initiatives and drive their implementation by conducting opportunity analyses, pitching to health system executives, and developing resourcing plans
  • Lead site operations at health system partners including overseeing management of in-clinic pharmacy liaison team
  • Meet or exceed both internal and external financial, operational, and patient outcome & satisfaction targets
  • P&L ownership for financial results of health system partner sites
  • Work cross-functionally with Shields functional leadership to optimize processes and drive operational improvements
  • Collaborate and own relationships with health system stakeholders including clinic, pharmacy, and executive leadership up to Vice President level
  • Responsible for developing and executing on account management plan at health system partners

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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