Tiffany & Co. logo

Tiffany & Co.

Director-Operations, Diamond & Gemstone

Newark, NJ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $165,495.00 - $215,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid time off 401(k)
Retirement Plan
Costco employee discount
wellness programs

Job Description

Tiffany & Co. is a globally renowned luxury jewelry and accessories brand with a rich heritage dating back to its founding in 1837 by Charles Lewis Tiffany in New York City. As one of the world's most prestigious houses for jewelry, Tiffany & Co. has become synonymous with craftsmanship, innovation, and timeless design. The company's legacy is built on core values such as inventiveness, craft, and the joy of creating pieces that endure across generations. With nearly two centuries of expertise, Tiffany continues to lead the fine jewelry industry by setting high standards for quality and creativity. The brand's commitment... Show More

Job Requirements

  • Bachelor's degree required
  • minimum 10 years managerial experience
  • proficiency with J.D. Edwards and MS Office
  • strong analytical and problem-solving skills
  • excellent communication skills
  • ability to travel
  • comply with all company safety and security policies
  • demonstrate leadership and independent strategic thinking skills

Job Qualifications

  • Bachelor's degree
  • 10 years managerial experience and employee development
  • excellent computer skills including J.D. Edwards and MS Office
  • strong creative, analytical and problem-solving skills
  • strategic and independent thinking ability
  • excellent verbal and written communication skills
  • ability to effectively interact with leadership
  • strong interpersonal skills
  • compliance with company policies on safety, confidentiality, security, attendance and dress code
  • ability to travel as required
  • knowledge of Tiffany business practices preferred
  • experience with JDE software preferred
  • 7-10 years experience in operations preferred
  • stone and process flow experience preferred

Job Duties

  • Lead ongoing inventory analysis to optimize stone movement
  • manage receipt, processing, inventory, and supply of diamonds ensuring process efficiency and accuracy
  • lead creation and implementation of IT initiatives to improve operational efficiency and reduce risk
  • enhance supply chain accuracy to strengthen competitive positioning
  • partner with global grading labs to improve process efficiency
  • identify and support new diamond industry technologies including laser inscription and clarity plotting
  • collaborate with business partners to ensure diamond and gemstone flow aligns with company goals
  • provide acquisition team with operational support including PO writing and maintenance
  • oversee operational personnel, budget, accuracy, and service quality
  • set and communicate clear performance expectations, optimize employee development, and foster flexible work environment
  • uphold professional behavior to build trust and represent department internally and externally
  • develop enhanced inventory control procedures and implement supporting technology
  • establish and enforce inventory and cycle count procedures aligned with audit and compliance
  • ensure compliance with Sarbanes-Oxley, audit initiatives, safety, and business conduct policies
  • understand business strategies to drive goal achievement
  • conduct cost-benefit analysis and track KPIs and project innovations
  • adapt organizational structure to support strategic initiatives
  • promote safety leadership and maintain open communication about safety and wellness
  • enforce adherence to corporate policies and governance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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