Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Company 401K
Health Insurance
Dental Insurance
Vision Insurance
collaborative work environment
Opportunity to work on diverse projects
Job Description
RWS Global is a renowned leader in the live entertainment and themed entertainment industry, recognized as the world’s largest producer of groundbreaking live entertainment experiences. With its headquarters spread across major cities like New York, London, Cincinnati, Orlando, Sydney, and Riyadh, RWS Global operates an extensive network of studios and teams that serve a diverse portfolio of clients including major brands, theatres, cruise lines, sports properties, resorts, theme parks, live venues, and more. The company is committed to delivering customized and meaningful experiences that span theatrical productions, multimedia, live events, and has recently expanded into live sporting events through the... Show More
Job Requirements
- Degree in Theme Park Management, Arts Administration, Production, Sports Event Management or related field
- Seven or more years of experience in entertainment operations management
- Excellent verbal and written communication skills
- Strong knowledge of live entertainment production operations including budgeting and labor management
- Proficiency in operations management software
- Familiarity with health and safety regulations
- Flexibility to work evenings, weekends and holidays
- Ability to manage budgets and negotiate contracts
- Excellent leadership and communication skills
- Strong organizational and problem-solving skills
- Ability to work under pressure and make decisions
- Willingness to travel internationally as required
Job Qualifications
- Degree in Theme Park Management, Arts Administration, Production, Sports Event Management or related field or equivalent professional experience
- Seven or more years of experience in entertainment operations management within entertainment, sports production or live event industries
- Excellent verbal and written communication skills
- Strong knowledge and experience in live entertainment production operations including budgeting, labor management, scheduling, logistics, programming, strategic planning and safety protocols
- Proficiency in operations management software such as Wrike, Microsoft Project, Asana or Trello
- Familiarity with health and safety regulations and best practices in entertainment production
- Flexibility to work evenings, weekends and holidays
- Leadership skills with ability to plan, collaborate and make confident decisions
- Strong communicator capable of providing clear direction to diverse stakeholders
- Highly organized with ability to manage complex schedules and resources
- Detail-oriented attentive to all aspects of project processes
- Team-oriented fostering positive collaborative work environment
- Proactive problem solver with the ability to anticipate challenges and develop contingency plans
- Decisive with ability to make quick, informed decisions
- Adaptable to last-minute changes and evolving project needs
- Professional attitude with ability to manage high-stress situations
- Resourceful in finding creative solutions to optimize resources and manage costs
- Budget-conscious with skills to create and track budgets and negotiate with vendors
- Safety-focused prioritizing health and safety compliance
- Time management skills to handle multiple projects simultaneously
- Ethical and professional upholding integrity and accountability
Job Duties
- Define and execute the operational strategy for entertainment, live shows, parades, costumed character programs, seasonal events and activities across all parks
- Collaborate cross-functionally with corporate departments to ensure alignment across park operations, maintenance, safety and risk management, shared services to deliver seamless and integrated guest experiences
- Develop detailed production schedules, timelines, and workflows for various projects ensuring timely and organized execution
- Contribute to continuous improvement of operations through participation in global forums, workshops and training sessions while maintaining and improving key performance indicators
- Manage the annual operating budget for the UK and US park entertainment operations including labor, operating expenses and vendor contracts, and oversee P&L creation, management, and reporting
- Ensure all entertainment operations and productions meet highest standards of show quality, creative intent and compliance with local and regional regulations
- Identify and mitigate potential risks associated with production activities, develop contingency plans and ensure safety, compliance and welfare standards across all activations
- Work extended hours including weekends and holidays and travel internationally as project locations require
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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