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Hyatt Corporate Office

DIRECTOR ONBOARDING PROCESS OPTIMIZATION (REMOTE OPPORTUNITY)

Berwyn, IL, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $130,000.00 - $175,000.00
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Work Schedule

Flexible
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Benefits

Annual allotment of free hotel stays
Flexible work schedule
Wellbeing initiatives
Global family assistance policy
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401K with company match

Job Description

Hyatt Hotels Corporation is a globally recognized leader in the hospitality industry, known for its commitment to excellence, innovation, and a culture of care that puts people at the center of its business. Founded in 1957, Hyatt has grown into one of the best and fastest-growing hospitality brands worldwide, with a portfolio that includes a broad range of hotels, resorts, and residences to suit every traveler’s needs. The company's purpose revolves around creating a sense of belonging where colleagues become family and guests experience memorable journeys, not just trips. Hyatt’s transformative growth has opened doors to exciting career and growth... Show More

Job Requirements

  • Bachelor’s degree in business, hospitality, or related field
  • 8-10 years of relevant experience in commercial operations, process improvement, or project management
  • Experience with hotel openings, transitions, or systems enablement
  • Strong collaboration and problem-solving skills
  • Ability to work within large, matrixed, global organizations
  • Excellent communication and leadership abilities
  • Willingness to take a hands-on approach and drive strategic initiatives

Job Qualifications

  • Bachelor’s degree in Business, Hospitality, or related field
  • 8-10 years in commercial operations, process improvement, or project management within a global hospitality or related service industry
  • Experience working in large, matrixed, global organizations with cross-functional accountability
  • Strong exposure to or direct experience with hotel openings, transitions, or systems enablement
  • MBA or advanced degree preferred

Job Duties

  • Analyze and map the current commercial processes related to hotel openings, conversions, and transitions globally
  • Identify inefficiencies, gaps, and inconsistencies in timelines, ownership, and execution across disciplines
  • Lead initiatives to simplify, standardize, and optimize commercial workflows to support timely, high-quality hotel launches
  • Act as a central connector and facilitator among global commercial teams to align on shared goals, deliverables, and dependencies for each stage of the opening lifecycle
  • Develop and lead process improvement roadmaps with measurable objectives, milestones, and stakeholder engagement plans
  • Support the implementation of global standards, templates, timelines, and tools to drive consistency
  • Gather data and stakeholder feedback to monitor the impact of commercial readiness efforts and identify further opportunities for refinement
  • Track and report progress against optimization goals and key metrics to leadership

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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