Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Starwood Hotels is a respected luxury hotel brand management company, affiliated with the global private investment firm Starwood Capital Group. Established in 2006 by Barry Sternlicht, Starwood Hotels embraces a mission-driven approach that sets them apart in the hospitality industry. Their commitment to sustainability, inclusivity, and an empowered workplace is evident in their daily operations and long-term vision. The company values collaboration, respect for nature, and stellar service, creating exceptional experiences for their guests around the world. With an emphasis on diversity and equitable treatment, Starwood Hotels creates a welcoming environment for team members to grow both professionally and personally... Show More
Job Requirements
- passion for hotel operations and guest service in a luxury property
- flexible to meet demands of a 24-hour operation
- proven track record in guest and team member engagement
- capable of training and mentoring staff
- excellent communication skills
- willingness to lead by example
- prior experience in a quality luxury hotel brand
Job Qualifications
- minimum of 4 years of relevant experience in luxury hotel operations
- advanced knowledge of hotel operations
- proven leadership and team engagement skills
- strong communication skills, both verbal and written
- prior experience in a recognized luxury hotel brand
- post-secondary diploma or degree is a plus
Job Duties
- train, supervise, and mentor new hires
- lead and inspire the VIP service team
- interact with guests consistently to provide exceptional service
- set an example of professionalism and hospitality
- manage team performance and guest satisfaction
- oversee daily VIP operations and ensure smooth execution
- collaborate with other departments to enhance guest experience
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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