Director of Venue Operations | Full-Time | Durham Convention Center
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
The hiring establishment is a Convention Center, a multifaceted venue dedicated to hosting a wide array of events such as conferences, exhibitions, banquets, and other large gatherings. As a pivotal facility in the community, the Convention Center prides itself on providing seamless services that ensure successful event execution and memorable experiences for all attendees. Known for its expansive facilities and commitment to excellent customer service, the Center operates with a focus on innovation, safety, and operational efficiency. It offers a dynamic and stimulating work environment that requires adaptability and a strong organizational presence to cater to the complex needs of... Show More
Job Requirements
- Bachelor's degree from an accredited college or university
- 5 to 7 years of experience in facility operations management
- knowledge of physical plant management and supervisory experience
- experience in public facility operations preferred
- knowledge of budget preparation and control
- understanding of OSHA requirements
- basic technical knowledge related to boilers, chillers, refrigeration, fire alarm and protection systems
- proficiency in IT and ability to liaise with contractors and clients
- knowledge of event production and presentation needs
- understanding of Federal, State, and local laws and regulations
- strong leadership and communication skills
- ability to work flexible schedules including nights, weekends and holidays
- ability to perform physically demanding tasks
- excellent customer service skills
Job Qualifications
- B S or B A degree from an accredited college or university
- 5-7 years experience in facility operations management
- demonstrated knowledge of physical plant management and supervisory skills in facility operations
- experience in a public facility highly preferred
- knowledge of operational characteristics and services of public facility maintenance programs including building construction, mechanical equipment repair, grounds maintenance
- knowledge of budget preparation and control
- knowledge of OSHA requirements
- basic knowledge of boilers, chillers, refrigeration, and ice making
- basic knowledge of fire alarm and fire protection systems
- knowledge of IT functions and ability to interface with contractors, staff and clients
- knowledge of event presentation and production needs
- knowledge of Federal, State and local laws, codes, and regulations
- experience with facility operations including drayage, decorators, maintenance, housekeeping, trades, audio-visual, IT, electrical, equipment
- advanced computer proficiency with Microsoft Excel, Word and Outlook
- ability to supervise others
- ability to communicate clearly in English
- ability to work in a team-oriented, fast-paced, event-driven environment
- ability to work variable schedules including evenings, weekends and holidays
- excellent customer service skills
Job Duties
- Oversees overall daily operation and maintenance of the facility and all systems
- Establish and maintain effective working relationships with those contacted in the course of work
- Participate in the development and administration of the facility's operations and capital budgets
- Oversee the advancing and communicating of event information to appropriate departments and staff
- Plan, direct, coordinate, and review work plans for facility maintenance and operations
- Oversee operation of event set-up and tear-down including stage risers, dance floors, pipe and drape, chairs, signs, banquet functions
- Direct and monitor the work of contractors, engineers, and architects on building projects, maintenance and services
- Act as liaison with City and County services for facility-related functions such as codes, safety, police and fire, parking, health department inspections
- Select, train, motivate and evaluate staff and coordinate training programs
- Order supplies and materials within budget guidelines and maintain inventory
- Verify processing of employee timesheets and account for labor and material costs by event
- Develop and maintain Capital Improvement Project reports
- Attend internal and external meetings representing the operations department
- Develop and implement standard operating procedures including preventive maintenance programs
- Organize and execute training and safety programs for all staff
- Prepare and present staff reports and correspondence
- Maintain health and safety compliance and hazardous materials communication programs
- Develop and update comprehensive management reports and manuals
- Continuously improve operations and customer service
- Conduct organizational and operational studies
- Establish and maintain effective relationships with staff, contractors, stakeholders and facility users
- Perform all other duties as assigned by the General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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