Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive compensation package
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
opportunities for leadership development
Dynamic, high-energy work environment
Job Description
Frontwave Arena is a premier 7,500-seat indoor venue located in Oceanside, California, serving as a dynamic hub for sports, entertainment, and community events. It proudly hosts the San Diego Clippers of the NBA G League and the 16-time champion San Diego Sockers of the Major Arena Soccer League. Beyond professional sports, the arena stages world-class concerts, sporting events, and a variety of community programming, creating an energetic environment that captivates audiences of all ages. The arena's commitment to delivering an exceptional entertainment experience is reflected in its state-of-the-art facilities and passionate team dedicated to operational excellence and fan engagement. As... Show More
Job Requirements
- Bachelor's degree in business, sports management, or related field preferred
- 7+ years of experience in ticketing operations
- At least 3 years in a leadership role
- Proven experience managing ticketing for large-scale sporting and/or entertainment events
- Strong knowledge of ticketing systems such as Ticketmaster, AXS, or SeatGeek
- Excellent leadership and organizational skills
- Strong financial acumen
- Excellent communication skills
- Must reside in or be willing to relocate to the San Diego area for onsite work
Job Qualifications
- Bachelor's degree in business, sports management, or related field preferred
- 7+ years of experience in ticketing operations, including at least 3 years in a leadership role
- Proven track record managing ticketing for large-scale sporting and/or entertainment events
- Strong knowledge of ticketing systems (e.g., Ticketmaster, AXS, SeatGeek, or equivalent)
- Exceptional leadership, organizational, and problem-solving skills
- Strong financial acumen, including experience with reconciliations, reporting, and revenue management
- Excellent communication skills with ability to work collaboratively across departments and with external partners
- Must reside in or be willing to relocate to the San Diego area for onsite work
Job Duties
- Lead, manage, and mentor the ticketing operations team, ensuring exceptional service and operational excellence
- Oversee the day-to-day ticketing operations, including box office management, event builds, reporting, and reconciliation
- Partner with promoters, team partners (San Diego Clippers and San Diego Sockers), and internal departments to plan, implement, and execute ticketing strategies
- Ensure compliance with ticketing policies, procedures, and financial controls
- Implement best practices in ticketing software, technology, and data analytics to improve sales, efficiency, and customer experience
- Develop staffing plans and schedules for box office and event ticketing staff
- Collaborate closely with marketing and sales to optimize pricing, promotions, and seat inventory management
- Provide reporting and insights to senior leadership on ticket sales performance, revenue, and trends
- Maintain excellent relationships with season ticket holders, groups, and premium customers through efficient and customer-friendly service
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter