Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,500.00 - $121,900.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Professional Development
Job Description
The University Athletics Department is a vibrant and dynamic division dedicated to fostering competitive sports and enhancing student engagement through athletic programs. With a strong commitment to excellence, the department manages a broad spectrum of sports teams, hosting numerous events annually that draw spectators, students, and community members alike. The department prides itself on delivering exceptional game-day experiences, promoting team spirit, and driving revenue through strategic ticketing and marketing initiatives. As part of an esteemed university, the Athletics Department maintains a professional and collaborative environment aimed at supporting student-athletes, staff, and fans.
The Director of Ticketing plays a pivota... Show More
The Director of Ticketing plays a pivota... Show More
Job Requirements
- Bachelor's degree in related area and/or equivalent experience/training
- 4 - 7 years of related experience
- Shift work (hours outside standard Mon-Fri 8AM-5PM work hours)
- Must have current work authorization
- Ability to comply with university policies and collective bargaining agreements
- Experience with ticket analytics and data interpretation
- Strong interpersonal and customer service skills
Job Qualifications
- Bachelor's degree in related area and/or equivalent experience/training
- 4 - 7 years of related experience
- Strong interpersonal skills and customer service background
- Experience with ticket analytics and sales strategies
- Thorough analytical and written communication skills
- Experience in social media platform usage and marketing techniques
- Knowledge of event and media activities management
- Previous experience with college athletics or professional sports ticket operations
- Familiarity with Microsoft Office Suite
- Strong interpersonal communication and political acumen skills
- Thorough knowledge of the campus and/or medical center's products and services
Job Duties
- Manage day-to-day ticketing operations for multiple sports teams
- Execute plans to achieve revenue and ticketing goals for the fiscal year
- Develop and implement sales strategies for ticket packages and single-game tickets
- Drive outbound call volume, sales revenue, and face-to-face meetings for ticket sales campaigns
- Monitor, analyze, and interpret ticket sales data and financial settlements
- Maintain and update ticket software and databases
- Supervise ticket and event student staff and collaborate with Athletics Business Office for reporting and reconciliation
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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