Director of Technical Account Management, Customer Success, Cybersecurity / DLP
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $92,100.00 - $140,300.00
Work Schedule
Flexible
Benefits
Health Insurance
Hybrid work
Unlimited PTO
Company swag
Lunch and happy hours
Snacks and drinks
Job Description
About the Company and Role:
The company behind this opportunity is a pioneering leader in the field of cybersecurity, known specifically for its groundbreaking Data Loss Prevention (DLP) platform powered by Artificial Intelligence (AI). This rapidly growing tech firm specializes in developing advanced cybersecurity solutions designed to protect enterprises' most sensitive and critical data assets, often referred to as crown-jewel data. As a frontrunner in AI-driven DLP technology, the company’s mission is to preemptively secure global organizations against sophisticated data theft attempts, enabling clients to maintain trust, compliance, and operational security. The company maintains a strong commitment to innovation an... Show More
Job Requirements
- bachelor’s degree in computer science, information security, or related field
- minimum 7 years of experience in cybersecurity roles
- prior leadership experience managing technical teams
- deep knowledge of regex, ML classification, and cybersecurity policies
- proven ability to manage multiple high-stakes clients
- willingness to travel up to 30 percent
- strong problem-solving and incident management skills
- exceptional customer empathy and communication skills
Job Qualifications
- proven experience in technical account management or customer success within cybersecurity
- strong understanding of DLP, machine learning, and behavioral analytics
- excellent communication skills for engaging C-suite executives
- demonstrated leadership and team-building capabilities
- ability to translate complex technical details into clear business value
- experience working remotely and managing field operations
- proficiency with tools such as Gainsight, Notion, Loom, and Linear
Job Duties
- master the DLP AI engine
- orchestrate zero-friction onboarding at cyber speed
- run customer cyber health like a SOC dashboard
- fuel the DLP AI roadmap with frontline intel
- scale a world-class cyber success empire
- triage like a cyber incident commander
- travel like a cyber road warrior
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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