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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k) Plan
Paid Vacation and Sick Days
Paid parental leave
travel benefits
Job Description
Tradewind Aviation is a premier regional airline specializing in on-demand charter services and scheduled flights, known for its commitment to safety, operational excellence, and outstanding customer service. Operating primarily in the Northeast and Southeast United States as well as the Bahamas, Tradewind Aviation focuses on providing seamless, efficient, and premium flying experiences for its guests. The company has established a reputation for reliability and professionalism, combining modern aircraft fleets with a high-touch service model. As an innovative leader in the aviation sector, Tradewind Aviation supports a diverse team dedicated to maintaining strict compliance with industry regulations and delivering personalized passenger... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- minimum of 5 years in airline or airport operations management
- strong leadership and team management skills
- thorough understanding of FAA, TSA, and ICAO regulations
- ability to travel 50% of the time
- availability to work weekends, holidays, and after-hours
- ability to lift up to 60 lbs
- proficiency in Microsoft Office
- excellent communication skills
- ability to work under pressure
- professional appearance and demeanor
Job Qualifications
- Bachelor’s degree or equivalent experience in aviation or related field
- proven leadership experience in airline or airport ground operations
- strong knowledge of FAA, TSA, and ICAO regulations
- experience managing multiple stations and teams
- excellent communication and interpersonal skills
- proficiency in Microsoft Office and operational tools
- demonstrated ability in safety and risk management
- ability to handle HR and vendor management functions
- strategic thinking and problem-solving skills
- fluency in English
- Spanish language skills preferred but not required
Job Duties
- Ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations as well as company policies and procedures
- oversee monthly safety, service, and compliance audits across all assigned locations
- maintain accurate and current station records, documentation, and operational permits
- proactively identify, report, and mitigate safety risks ensuring full compliance with OMNI reporting requirements
- oversee vendor negotiations, contracts, performance, and service levels
- serve as primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies
- oversee all customer service functions to ensure seamless, efficient, and premium passenger experience
- maintain professionalism and clear communication with passengers, crew, and internal departments
- ensure daily station operations run efficiently prioritizing on-time performance and service excellence
- track and improve key operational metrics including safety, service quality, and efficiency
- ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained
- supervise and mentor all regional personnel fostering morale, productivity, and accountability
- ensure regional staffing meets operational needs and required annual training is completed
- conduct regular team meetings, briefings, and training sessions
- handle HR functions including performance evaluations, conflict resolution, scheduling, and personnel records management
- oversee regional accounting including billing reconciliation, vendor billing review, and budgets
- drive strategic regional development including expansion opportunities and new station planning
- promote culture of teamwork, continuous improvement, and operational excellence
- carry out additional duties assigned by SVP of Operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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