Director of Station Operations - Eastern U.S. & Bahamas
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k) Plan
Paid vacation
paid sick days
Paid parental leave
travel benefits
Job Description
Tradewind Aviation is a renowned aviation company specializing in private and charter air services, offering travelers exceptional flying experiences with a strong commitment to safety, customer service, and operational excellence. Headquartered in the United States, Tradewind Aviation operates a significant network of stations across various regions, including the Northeast and Southeast United States and the Bahamas, serving a diverse clientele with a premium focus on quality and personalized service.
This company prides itself on maintaining rigorous safety standards and compliance with all relevant aviation and security authorities, including the FAA, TSA, and ICAO, ensuring every flight and ground opera... Show More
This company prides itself on maintaining rigorous safety standards and compliance with all relevant aviation and security authorities, including the FAA, TSA, and ICAO, ensuring every flight and ground opera... Show More
Job Requirements
- able to lift up to 60 lbs
- available to work weekends, holidays, and provide after-hours accessibility to personnel and leadership
- 50% travel required across the Northeast Region, Southeast Region, Bahamas and limited time in the Caribbean
- prolonged periods of desk work using a computer
- exposure to outdoor elements including heat, cold, rain, wind, and sun during ramp and operational duties
Job Qualifications
- fluent in English
- proficiency in Spanish is preferred but not required
- proficient in Microsoft Word, PowerPoint, Excel, and general computer-based operational tools
- demonstrate strong leadership, staff development, conflict management, negotiation skills, and ability to make strategic decisions
- self-motivated team leader with excellent communication skills
- able to work effectively under pressure and time constraints to support timely flight dispatch and operational reliability
- possesses strong knowledge of airport operations, ground handling, safety, and security compliance under FAA, TSA, and ICAO guidelines
- must consistently project a polished, professional image
Job Duties
- ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations as well as company policies and procedures
- oversee monthly safety, service, and compliance audits across all Northeast, Southeast, and Bahamas locations
- maintain accurate and current station records, documentation, and operational permits
- proactively identify, report, and mitigate safety risks ensuring full compliance with OMNI reporting requirements and timely follow-up
- oversee vendor negotiations, contracts, performance, and service levels throughout the regions
- conduct regular onsite audits to ensure adherence to agreements
- serve as the primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies
- oversee all customer service functions to ensure seamless, efficient, and premium passenger experience
- step in operationally when needed
- maintain a high level of professionalism and clear communication with passengers, crew, and internal departments
- ensure daily station operations run efficiently, prioritizing on-time performance and service excellence
- track and continuously improve key operational metrics including safety, service quality, and efficiency
- ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained
- supervise and mentor all regional personnel, fostering high morale, productivity, and accountability
- ensure regional staffing meets operational needs and that required annual training is completed on time
- conduct regular team meetings, briefings, and training sessions to keep personnel informed of updates, policies, and best practices
- handle HR-related functions including performance evaluations, conflict resolution, scheduling oversight, and personnel record management
- oversee regional accounting functions including billing reconciliation, vendor billing review, and annual operational budgets
- drive strategic regional development including expansion opportunities and new station planning within the Northeast, Southeast, and Bahamas
- promote a culture of teamwork, continuous improvement, and operational excellence
- carry out additional duties as assigned by the SVP of Operations
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Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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