Director of Station Operations - Eastern U.S. & Bahamas
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $78,400.00 - $140,700.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Flexible spending account
401(k) Plan
Paid vacation
sick days
Paid parental leave
travel benefits
Job Description
Tradewind Aviation is a well-established regional airline specializing in private and semi-private air services, operating primarily across the United States and the Caribbean. Known for its commitment to safety, operational excellence, and exceptional customer service, Tradewind Aviation has built a reputable name in the air travel industry. The company offers both scheduled flights as well as charter services, providing a high-touch, premium flying experience to its clientele. With its expanding network of bases, Tradewind Aviation is focused on delivering seamless and reliable operations at every station it manages, ensuring operational efficiency and top-tier guest satisfaction.
The role of Direct... Show More
The role of Direct... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 5 years experience in airport or aviation operations
- Proven leadership experience managing regional or multiple station operations
- Familiarity with FAA, TSA, and ICAO regulations
- Strong communication and negotiation skills
- Ability to lift up to 60 lbs
- Availability to work weekends, holidays, and provide after-hours accessibility
- Willingness to travel up to 50% within designated regions
- Proficient with Microsoft Word, PowerPoint, Excel
- Fluent in English
- Spanish preferred but not required
Job Qualifications
- Bachelor's degree in aviation management, business administration, or related field preferred
- Extensive experience in airport operations, ground handling, or regional operations management
- Strong knowledge of FAA, TSA, ICAO regulations and compliance
- Demonstrated leadership and staff development skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office suite
- Experience in vendor management and contract negotiations
- Ability to work under pressure and manage multiple priorities
- Fluent in English
- Spanish proficiency is a plus
- Experience with budgeting and financial oversight
Job Duties
- Ensure all operations comply with FAA, TSA, ICAO, and airport-specific regulations as well as company policies and procedures
- Oversee monthly safety, service, and compliance audits across all Northeast, Southeast, and Bahamas locations
- Maintain accurate and current station records, documentation, and operational permits as required by regulatory authorities
- Proactively identify, report, and mitigate safety risks, ensuring full compliance with OMNI reporting requirements and timely follow-up
- Oversee vendor negotiations, contracts, performance, and service levels throughout the regions
- conduct regular onsite audits to ensure adherence to agreements
- Serve as the primary liaison with regional airport administrations, safety and security authorities, fixed base operators, and regulatory agencies across assigned locations
- Oversee all customer service functions to ensure seamless, efficient, and premium passenger experience
- step in operationally when needed
- Maintain a high level of professionalism and clear communication with passengers, crew, and internal departments
- Ensure daily station operations run efficiently, prioritizing on-time performance and service excellence
- Track and continuously improve key operational metrics including safety, service quality, and efficiency
- Ensure all facilities, workspaces, equipment, and aircraft servicing areas meet operational needs and remain clean, safe, and well-maintained
- Supervise and mentor all regional personnel, fostering high morale, productivity, and accountability
- Ensure regional staffing meets operational needs and that required annual training is completed on time
- Conduct regular team meetings, briefings, and training sessions to keep personnel informed of updates, policies, and best practices
- Handle HR-related functions including performance evaluations, conflict resolution, scheduling oversight, and personnel record management
- Oversee regional accounting functions including billing reconciliation, vendor billing review, and annual operational budgets
- Drive strategic regional development, including expansion opportunities and new station planning within the Northeast, Southeast, and Bahamas
- Promote a culture of teamwork, continuous improvement, and operational excellence
- Carry out additional duties as assigned by the SVP of Operations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: