Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $89,000.00 - $119,000.00
Work Schedule
Standard Hours
Benefits
Relocation assistance
bonus eligible
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
JW Marriott San Antonio Hill Country Resort & Spa, located in San Antonio, Texas, is a distinguished luxury resort that combines elegant accommodations with exceptional guest experiences. Part of Marriott International's prestigious portfolio, JW Marriott properties are renowned for their dedication to holistic well-being, genuine hospitality, and memorable luxury experiences. This resort offers a breathtaking hill country atmosphere, providing a perfect blend of relaxation, recreation, and world-class service. Known for its impeccable standards and dynamic resort environment, JW Marriott San Antonio Hill Country Resort & Spa is an ideal place for hospitality professionals seeking growth, innovation, and a supportive work... Show More
Job Requirements
- Bachelor's degree or equivalent graduate degree
- relevant professional experience in event management or related areas
- strong leadership and team management skills
- excellent communication and negotiation abilities
- financial acumen including budget management and ROI analysis
- proficiency in coordinating vendors, contractors and staff
- ability to develop and implement strategic event management plans
- commitment to uphold company policies and operational standards
- availability to work full time on-site at the San Antonio, Texas location
- willingness to travel as needed
- authorization to work in the United States
Job Qualifications
- Bachelor's degree in business administration, hospitality or related professional area
- four years' experience in event management, food and beverage, sales and marketing or related professional area
- OR two-year graduate degree from an accredited university in hotel and restaurant management, hospitality, business administration or related major
- two years' experience in event management, food and beverage, sales and marketing or related professional area
Job Duties
- Supervises the research, development and production of all events, exhibits and entertainment for the property
- drives room night production and incremental revenues
- monitors all operational aspects of projects including set-up, daily schedules, and event management
- manages ongoing and daily performance of consultants, vendors, suppliers and contractors to achieve project schedule, budget, and quality goals
- prepares business plans for promotions, events and projects and presents to property leadership
- works with vendors and clients to determine and negotiate contractual agreements, design, fabrication, installation/dismantling, daily operations, staffing, and reporting of revenues for all events
- regulates adherence to all established operational service standards and company policies
- researches and analyzes new products, pricing and services of competition
- works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts
- leads the execution of brand service initiatives in event management areas
- develops an event management strategy that is aligned with the company’s business strategy and leads its execution
- manages the daily activities and performance of the Special Events and Entertainment Staff
- provides proper staffing levels for all events
- serves as liaison with all departmental leaders to coordinate event details to ensure a high quality customer experience
- holds event management team accountable for desired service behaviors related to product and service delivery
- communicates a clear and consistent message regarding departmental goals to produce desired results
- assists in execution of departmental goals in game plans
- supervises brand and regional business initiatives to be implemented and communicates follow-up actions to team as necessary
- produces financial information including Performa's, Return on Investment (ROI) information for new and existing events
- monitors and analyzes project cost reports and prepares forecast as needed
- encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service
- develops working relationships with outside vendors and establishes prices and service agreements to enhance event experience and increase additional revenue opportunities
- creates and achieves the Special Events and Entertainment's annual operating budget
- focuses on building the property’s top line revenue by supporting the execution of the annual Special Events and Entertainment Marketing Plan and providing leadership to the teams on post-contractual upselling efforts
- works with all areas in the Special Events and Entertainment division to establish content and pricing
- interviews, selects and trains employees
- appraises employee's productivity and efficiency for the purpose of recommending promotions or changes in status
- provides for the safety and security of employees and the property
- monitors employee attendance and records absences/tardiness
- helps direct supervisors to achieve their own development goals
- conducts annual performance appraisals with direct reports according to Standard Operating Procedures
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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