Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Flexible Schedule
Job Description
Kentucky Derby Museum is a distinguished 501(c)(3) non-profit charitable organization located at the historic Churchill Downs Racetrack in Louisville, Kentucky. It serves as one of the premier attractions in the Louisville region, drawing over 258,000 visitors annually from across the United States and around the world. The museum celebrates not only the tradition and history of the Kentucky Derby but also embodies the spirit of hospitality and pride associated with this world-renowned event. The museum offers guests an immersive experience that educates, engages, and excites visitors about the extraordinary event that is the Kentucky Derby. The Kentucky Derby Museum is... Show More
Job Requirements
- Bachelor’s degree in Marketing, Hospitality, Event Management, Tourism, or related field
- Minimum 5 years of sales and management experience
- Proven experience managing complex, high-volume event spaces
- Proficiency in CRM systems and event software
- Strong leadership and interpersonal communication skills
- Familiarity with ADA, safety codes, and risk management
- Experience with digital ticketing systems
- Excellent oral and written communication skills
- Ability to stand for long periods and walk stairs
- Ability to work in inclement weather
- Must pass criminal background check
- Must be available to work Derby week and other major events
Job Qualifications
- Bachelor’s degree in Marketing, Hospitality, Event Management, Tourism, or related field
- Minimum 5 years of sales and management experience with direct responsibility for major events or entertainment facilities
- Proven experience managing complex, high-volume event spaces
- Proficiency in CRM systems, event software, and Microsoft Office Suite
- Strong leadership, negotiation, and interpersonal communication skills
- Familiarity with ADA, safety codes, and risk management best practices
- Experience with digital ticketing systems
- Demonstrated ability to drive revenue growth and identify market opportunities
- Excellent oral, written, and interpersonal communication
- Ability to stand for long periods and walk stairs quickly
- Ability to work in inclement weather conditions during racing
- Ability to pass a criminal background check
- Availability to work during Derby week and other key event weeks
Job Duties
- Lead the Events Department, creating strategic direction and managing team performance
- Manage all venue rental inquiries, sales pipelines, and booking processes
- Generate and review monthly financial and catering reports
- Develop and maintain vendor relationships and ensure compliance
- Manage internal communication across departments for event execution
- Serve as primary liaison to in-house caterer for logistics and service standards
- Collaborate on KDM-sponsored promotional events to ensure brand consistency
- Lead operational planning and logistics for the annual KDM Ball
- Drive new business development with corporate and external clients
- Implement digital tools to streamline operations and enhance client experience
- Analyze event performance metrics and implement improvements
- Train and mentor event coordinators on service standards and procedures
- Oversee client contract lifecycle including negotiations and billing
- Ensure timely client follow-up and relationship building
- Develop and manage annual events and rentals budget
- Represent the Museum at industry events and professional organizations
- Lead interdepartmental meetings to coordinate logistics
- Execute major signature events including Derby week activities
- Collaborate on strategic planning for programming and revenue diversification
- Support internal events ensuring high service standards
- Collaborate with Marketing on promotional materials
- Attend industry trade shows and expos
- Provide on-site support for museum-hosted events
- Perform other related duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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