Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $95,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
sick days
11 holidays
Job Description
The Arvest Convention Center (ACC) is a premier convention and event venue located in Tulsa, Oklahoma. Managed under the ownership and operational guidance of Oak View Group (OVG), the ACC stands as a focal point for conferences, meetings, tradeshows, and major events that significantly contribute to Tulsa's economic and tourism sectors. The venue caters to a diverse range of clients, from corporate meetings to large-scale conventions, providing a modern facility that supports the evolving needs of event planners and attendees alike. With a commitment to excellence and community engagement, the ACC collaborates with local businesses and city officials to ensure... Show More
Job Requirements
- Bachelor's degree from accredited college or university
- 5-7+ years of experience in convention center management or hospitality sales roles
- Minimum of 2 years direct supervisory experience at department director level
- Proven success in securing large-scale events through sales and bidding
- Strong leadership and mentoring skills
- Experience collaborating with CVBs and hospitality partners
- Proficiency in contract negotiation and revenue optimization
- Excellent communication and interpersonal skills
- Analytical and reporting skills
- Proficiency with CRM and sales reporting tools
- Ability to develop and execute strategic plans
- Budget management experience
- High professionalism and integrity
- Ability to travel and attend industry events
- Willingness to work in a dynamic, team-oriented environment
Job Qualifications
- 5-7+ years of increasingly responsible experience in professional convention center management and/or hospitality sales role with at least two years of direct supervisory experience at the department director level
- Bachelor's Degree from accredited college or university in public assembly facility management, hospitality management, business administration or related field
- Proven success in convention, meetings, and events sales including bidding and securing large-scale events
- Demonstrated ability to lead, motivate, and mentor a sales team including managing performance and supporting professional development
- Strong knowledge of destination marketing, hospitality sales pipelines, and citywide booking processes
- Experience collaborating with CVBs, hotel partners, tourism boards, and hospitality market stakeholders
- Ability to develop and execute strategic sales and marketing plans with measurable objectives and KPIs
- Skilled in contract negotiation, pricing models, rate strategy, and revenue optimization
- Experience developing business development strategies and managing key client relationships
- Excellent communication, presentation, and interpersonal skills with ability to influence stakeholders at all levels
- Strong analytical and reporting skills including ability to track performance and evaluate market conditions
- Proficiency with CRM systems, sales reporting tools, and MS Office Suite
- experience with venue management systems preferred
- Ability to manage budgets, monitor expense reports, and maintain fiscal discipline within department operations
- High level of professionalism, integrity, and relationship-building ability with clients, partners, and internal teams
- Ability to balance short-term sales priorities with long-term strategic direction and venue utilization goals
- Willingness to attend industry events, conduct outside sales calls, and travel as required
- Other combinations of experience and education that meet these requirements may be substituted
Job Duties
- Works with the General Manager to direct all sales initiatives for the Arvest Convention Center
- Oversee sales calendar reporting for all conventions, meetings, tradeshows, and event bookings
- Assists in the development and implementation of sales strategies and marketing plans to effectively promote and sell ACC for all targeted markets
- Communicates with the sales leaders of OVG hospitality and other key hospitality partners to understand their sales strategies and needs while communicating the ACC's needs and opportunities
- Supervise, advise, support, guide and direct the facility's short-term sales team and monitor their performance on an ongoing basis including performance reviews and ongoing educational opportunities
- Direct, implement, and oversee sales efforts of the sales team including bidding conventions, meetings, tradeshows, and events
- Develop and implement all aspects of the short-term sales plan and strategy, including sales goals and objectives while overseeing and evaluating the progress of all defined sales efforts
- Work in collaboration with Tulsa CVB to facilitate a consistent and unified selling front and approach for all long-term business including dates, rates, booking policies and procedures
- Negotiate contract terms with clients according to adopted policies and guidelines and subject to General Manager's approval
- Prepare proposals, reevaluate potential rental and sponsorship value of sales inventory, initiate contractual arrangements, prepare contracts, and negotiate terms as required
- Administer the Convention Center's booking related issues and business policies subject to the General Managers approval
- Represent management in developing and maintaining relationships with current and potential clients
- Work with event managers and meeting planners in facilitating site visits and appointments
- Prepare the annual sales and marketing plan in collaboration with the General Manager
- Monitor market conditions and maintain a strategic planning approach which optimizes the position relative to competition and market forces
- Manage the short-term sales efforts to maximize venue occupancy while supporting overall strategy related to quality and impact
- Administer the design and production of collateral materials including rate schedules and operating policies
- Update the Event Planning Guides and implement efficient information flow between the facility, the City of Tulsa, Hotels and other partners
- Supervise the preparation of monthly statistical reports including documenting sales activities and prospecting efforts and results
- Work cooperatively with the hotel and hospitality community and other members of the city's visitor industry to enhance its position as a convention, meeting and events venue
- Develop and update pricing and sales materials for rental rates, meeting/banquet space and hospitality packages
- Update the General Manager and Director of Finance on any significant future years sales activity including event cancellations
- Develop and implement the annual expense budget for the sales department and monitor monthly sales department expense report addressing any significant expense variances
- Manage sales activity efforts including developing individual prospecting and booking goals for short-term business for Sales Managers
- Collaborate on strategy, collateral and creative, reporting, messaging, key selling points, content and social media including design of all sales and collateral materials
- Maintain communication with selected business, professional, and social groups that may host or provide leads for conventions, meetings, events, tradeshow, and tourism markets
- Actively conduct outside sales calls for potential event/meeting planners
- Develop, enhance, and maintain relationships within the meetings, convention, events, and tradeshow industries
- Attend appropriate sales and industry related meetings and events
- Consistently find ways to streamline all aspects of the sales process and business development
- Develop, augment, and maintain industry best practices, rules, policies and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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