Director of Sales (Hampton Inn & Suites Brier Creek- Raleigh, NC)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Career development opportunities
Employee Discounts
Retirement Plan
Job Description
Hilton is a globally recognized leader in the hospitality industry, managing an extensive portfolio that ranges from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. Established nearly a century ago, Hilton has consistently delivered unparalleled experiences for both business and leisure travelers by offering exceptional accommodations, outstanding service, comprehensive amenities, and excellent value. As a company, Hilton is devoted to maintaining its reputation for excellence through its commitment to delivering memorable guest experiences worldwide. The company’s vision, "to fill the earth with the light and warmth of hospitality," drives its dedicated team to create remarkable hospitality moments... Show More
Job Requirements
- high school diploma or GED
- six to twelve months related experience or training or equivalent combination of education and experience
- ability to read, write, perform mathematical computations such as adding and multiplying
- ability to effectively communicate with guests, utilizing tact and diplomacy and solve practical problems
- ability to stand, walk, talk, listen, stoop, kneel, crouch, reach with hands and arms
- ability to lift and move heavy objects up to 25-35 pounds
- ability to focus while staying on feet and moving about freely including bending and climbing stairs
- ability to work flexible schedules including weekends and holidays
Job Qualifications
- high school diploma or GED
- six to twelve months related experience or training or equivalent combination of education and experience
- ability to read, write, and perform mathematical computations such as adding and multiplying
- ability to effectively communicate with guests using tact and diplomacy
- ability to solve practical problems
Job Duties
- execute all above responsibilities in a manner that leads by example
- adhere to the vision, mission, culture of the Hampton Inn and Suites Brier Creek and Embassy Suites Brier Creek
- generate and update accurate revenue forecasts including 30-day and 90-day forecasts
- forward suggestions and observations to improve perceived quality and SALT scores
- communicate client expectations to operational staff in a timely and complete manner
- participate in development of hotel revenue budget balancing all needs
- forecast occupancy fluctuations and direct selling activities to maximize revenues
- know the hotel's demand segments and sources of business and balance market segments according to supply and demand
- know the principal competition and take advantage of hotel’s strengths against each competitor
- accurately forecast occupancy changes based on market conditions
- demonstrate commitment to guest service by responding to guests' needs
- develop and assist with development and implementation of the hotel's marketing and sales plan based on the hotel’s position and strengths
- analyze competition’s strengths and weaknesses for each market segment and direct marketing activities accordingly
- identify and maintain communication with key accounts
- actively sell room nights through outside sales calls and telemarketing
- actively sell to in-house guests by engaging with them to surface leads
- ensure hotel employees are familiar with key accounts and specifics relating to business booked in the hotel
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter