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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
This job posting is for a hotel franchise owned and operated by an independent franchisee affiliated with the Hilton brand. The franchisee independently manages all aspects of the hotel's employment practices, including recruitment, hiring, salary, benefits, and employee data processing. Therefore, the successful candidate will be employed directly by the franchisee, not by Hilton, and benefits and compensation will be provided solely by the franchisee. The hotel operates within the hospitality industry and offers a full-service experience to guests, emphasizing high standards and brand consistency aligned with Hilton's reputation.
The Director of Sales plays a pivotal role in drivin... Show More
The Director of Sales plays a pivotal role in drivin... Show More
Job Requirements
- High school diploma or equivalent
- Prior sales experience in hospitality preferred
- Sales certified with Hilton for Hampton Inn and Home 2 Suites by Hilton brands
- Ability to work flexible schedule including weekends, nights and holidays
- Valid Driver's License and clean driving record
- Proficiency in Microsoft Office and hotel sales systems including Delphi and ONQ
- Strong verbal and written communication skills
- Ability to read, write, and understand English
- Ability to manage multiple tasks and work independently
- Must be able to sit for several hours and engage in outside sales calls
- Must be able to lift up to 20 lbs occasionally
- Availability for travel and attending networking events
- Compliance with FHM rules and regulations
- Ability to work in team environment and lead sales personnel
Job Qualifications
- College Bachelor's Degree preferred
- Previous sales and hotel opening experience within the hospitality industry
- Knowledge of Delphi Sales systems, Hilton ONQ, Hilton R&I preferred
- Proficient in Microsoft Word, Office, Internet and email
- Well organized and detail oriented
- Ability to work independently
- Display initiative, perseverance, and analytical skills
- Effective internal and external communication
- Professional and ethical conduct
- Excellent customer service skills
- Quick learner and hard worker
- Team player
- Ability to meet guests including weekends and nights
- Valid Driver's License and clean MVR
Job Duties
- Solicit business within different market segments via tele-prospecting and outside sales calls
- Maintain accounts with existing contacts to develop rapport and future business and produce room night sales
- Attend networking events and develop relationships with local community groups, companies, and trade organizations
- Conduct site tours
- Upkeep of customer database via Delphi System and ONQ
- Develop contracts and follow up with customers
- Direct activities of the hotel sales team providing leadership and motivation
- Develop and manage departmental budget and monitor sales performance
- Co-develop tactical sales plans supporting system-wide strategies
- Assist General Manager in business and marketing plan development
- Interface on media-related inquiries
- Generate repeat business by working past and potential group files
- Attend sales and revenue management meetings
- Generate sales reports
- Follow all applicable FHM and Brand Operating Standards
- Take responsibility for the development and implementation of sales action plans and monitor effectiveness
- Participate in Manager on Duty program
- Coordinate activities with other hotel departments for guest satisfaction
- Develop promotional programs and sales blitzes
- Report regularly to General Manager on sales performance and analyze variances
- Analyze Star data for trends
- Maintain compliance with safety and security policies
- Hire, train, and direct new sales or administrative associates
- Work with accounting on receivables
- Coordinate with Rooms Division on room inventory
- Ensure excellent customer service and guest treatment
- Adhere to company policies
- Maintain open communication with teams
- Be available to help other departments in emergencies
- Comply with hotel attendance and training requirements
- Operate office and sales systems proficiently
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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