Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
This job opening is with an independently owned and operated hotel franchise under the Hilton brand, specifically overseeing the Hampton Inn and Home 2 Suites by Hilton locations. This establishment, while independently managed, adheres to the prestigious standards and operational excellence associated with the Hilton brand. The hotel places strong emphasis on delivering exceptional customer service, maintaining high guest satisfaction, and optimizing profitability through strategic sales and marketing endeavors. As a franchise hotel, employment practices, compensation, and benefits are managed wholly by the independent franchisee, highlighting the personalized nature of the management team yet benefiting from the ample resources and... Show More
Job Requirements
- Bachelor’s degree preferred
- experience in sales and hotel opening in hospitality industry
- ability to use Delphi Sales systems and Hilton ONQ
- proficiency in Microsoft Office and internet communication
- excellent communication skills
- availability to work flexible hours including weekends and nights
- professional demeanor and ethical conduct
- valid driver’s license and clean motor vehicle record
Job Qualifications
- College bachelor’s degree preferred
- previous sales and hotel opening experience within hospitality industry
- knowledge of Delphi Sales systems, Hilton ONQ, Hilton R&I, GRO preferred
- proficient in Microsoft Word, Office, Internet, and email
- well organized and detail oriented
- ability to work independently
- display initiative, perseverance and analytical skills
- effective internal and external communication skills
- professional and ethical
- excellent customer service skills
- quick learner and hard worker
- team player with ability to get along with others
- available to meet guests including weekends and nights
- valid driver’s license and clean motor vehicle record
Job Duties
- Solicit business within different market segments via tele-prospecting and outside sales calls
- maintain accounts with existing contacts to develop rapport and future business
- attend networking events and develop relationships with community groups and trade organizations
- conduct site tours
- maintain customer database via Delphi System and ONQ
- develop contracts and follow up with customers
- direct activities of the hotel sales team providing leadership and motivation
- develop and manage departmental budget
- assist general manager in business and marketing plan development
- interface on media inquiries in coordination with general manager
- generate repeat business by working past and potential group files
- attend sales and revenue calls and hotel staff meetings
- generate reports to measure business from sales department
- follow all applicable brand and operational standards
- hire, train and direct new sales or administrative associates
- participate in Manager on Duty program
- coordinate with accounting on account receivables
- collaborate with hotel departments to increase guest satisfaction
- coordinate room inventory management with Rooms Division
- develop promotional programs and materials
- report on room numbers against budget and profit projections
- analyze sales data and market trends
- ensure compliance with safety and security policies
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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