Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k Retirement Plan
Employee Referral Program
Paid Time Off
Job Description
Maya Hotels is a distinguished hospitality management company overseeing a diverse portfolio of well-known hotel brands, including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. With multiple properties like Holiday Inn Express Charlotte Airport located at 108 Airport Commons Dr, Charlotte, NC, and Holiday Inn Express & Suites Arpt-Belmont at 250 Beatty Dr, Belmont, NC, Maya Hotels is committed to delivering exceptional guest experiences and maintaining a reputable presence in the competitive hospitality industry. The company prides itself on its commitment to excellence and promotes a friendly, welcoming atmosphere for both guests and... Show More
Job Requirements
- 2-5 years of experience in sales support, retail, hospitality, or administrative role preferred
- prior experience with Marriott, Hilton and/or IHG brand preferred but not required
- experience with training, inspiration, and motivating a team
- excellent negotiation skills
- effective verbal and written communication skills
- basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Products, and CRMs
- ability to multitask and manage time effectively
- ability to travel for sales, calls, client meetings, and industry events as needed
- maintain professional business attire and appearance
- ability to sit, stand, and walk for extended periods
- occasional lifting up to 20lbs
- comfortable in office and on-site hotel environments
Job Qualifications
- 2-5 years of experience in sales support, retail, hospitality, or administrative role preferred
- prior experience with Marriott, Hilton and/or IHG brand preferred but not required
- experience with training, inspiration, and motivating a team
- excellent negotiation skills and ability to develop sales strategies, manage a pipeline, and close deals
- effective verbal and written communication skills
- ability to speak professionally, confidently, and persuasively
- basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Products, and CRMs
- ability to multitask, manage time effectively, and maintain accurate records
- collaborative mindset with the ability to work effectively with cross-functional teams
- proactive, self-motivated, negotiation and problem-solving abilities
Job Duties
- Develop and execute strategic sales plans that align with Maya Hotels' overall goals and objectives
- conduct outside sales calls and telemarketing to drive hotel revenue
- identify, prospect, and secure new business while managing the entire sales process from lead generation to contract negotiations and closure
- achieve budgeted revenue and personal/team sales goals while maximizing profitability
- participate in preparing the annual departmental budget, marketing plan, and business strategy
- implement sales initiatives to increase occupancy, boost average rates, and grow food, beverage, and banquet sales
- produce monthly reports and sales forecasts, analyzing trends and adjusting strategies to enhance revenue performance
- build and maintain strong relationships with key clients, meeting planners, and stakeholders
- provide personalized service, understanding client needs to exceed expectations
- ensure all guests and clients have exceptional experience, addressing concerns promptly and professionally
- develop pricing strategies to maximize revenue from rooms, meeting spaces, and events
- monitor industry trends, local competition, and market conditions to identify new business opportunities
- implement promotional strategies to increase bookings and revenue
- work closely with the banquet and catering teams to ensure seamless event execution, including menu planning, meeting space arrangements, and special requests
- develop and execute marketing initiatives to enhance event bookings
- lead, mentor, and coach the sales team, setting performance and development goals
- educate and train sales staff in new accounts, client retention, and sales strategies
- collaborate with department managers to ensure proper staffing based on guest volume
- actively participate in local community engagement to enhance brand presence
- identify and address operational challenges affecting sales performance
- uphold Maya Hotels' policies, procedures, and Code of Ethics
- maintain professional business attire and appearance, in line with company grooming standards
- promote a safe working environment, adhering to safety protocols and emergency procedures
- support sustainability initiatives, including recycling efforts and reducing the hotel’s carbon footprint
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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