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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program
Job Description
Accor is a world-leading hospitality group renowned for pioneering responsible hospitality and innovation across its diverse portfolio of over 45 brands. With more than 5,600 hotels, 10,000 restaurants, and lifestyle destinations spanning 110 countries, Accor offers a unique opportunity for professionals passionate about the hospitality industry. Each brand within the group maintains its own distinctive identity, enabling employees to find their true professional selves while adhering to the collective mission of continuously innovating and challenging the status quo. By joining Accor, employees become 'Heartists®,' embodying the belief that hospitality is first and foremost a work of heart. This philosophy supports... Show More
Job Requirements
- Bachelor's degree
- Minimum 5 years of experience in hospitality sales and marketing
- Prior leadership experience managing multiple departments
- Strong organizational and multitasking abilities
- Excellent analytical and forecasting skills
- Ability to work flexible hours including evenings and weekends
- Valid work authorization
- Exceptional communication skills
- Commitment to high standards of guest service
- Proficiency with digital marketing platforms
Job Qualifications
- Bachelor's degree in hospitality, marketing, business administration, or related field
- Proven experience in sales and marketing leadership within hospitality
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of revenue management and financial budgeting
- Experience with marketing campaign development
- Proficiency in managing public relations and media outreach
- Ability to build and maintain professional relationships
- Skilled in event planning and execution
- Familiarity with hotel management software and tools
Job Duties
- Ensure department policies, procedures, and guidelines are followed
- Perform necessary administrative duties
- Anticipate needs, forecast results, and arrange work processes
- Provide training, motivation, and leadership to Heartists
- Participate in hiring process and manage departmental staffing
- Establish and maintain relationships with outside vendors
- Manage efficient office procedures
- Budget, manage, and forecast departmental expenses
- Prepare annual budgets
- Manage PNL and create presentations for ownership
- Oversee revenue management in line with corporate guidelines
- Represent hotel at industry conferences and trade shows
- Network with key organizations such as Chamber of Commerce and Visit Florida
- Attend daily stand-up, staff, forecast, and executive committee meetings
- Advise hotel department heads on group requirements
- Attend out-of-hotel meetings as necessary
- Conduct daily business reviews and departmental meetings
- Enforce company policies on grooming and attendance
- Inspire Heartists as a department leader
- Conduct site inspections and pre/post conference meetings
- Lead sales and marketing efforts
- Create marketing campaigns aligned with Novotel brand
- Lead PR team to promote hotel via media and influencers
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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