Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $135,000.00 - $185,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Performance bonus
Career Development
Employee Discounts
Job Description
Marriott Long Beach Downtown is a prestigious hotel located at 111 East Ocean Boulevard, Long Beach, California. As part of the globally recognized Marriott International portfolio, this hotel combines deep-rooted hospitality traditions with modern luxury to serve travelers and guests from around the world. Marriott International is renowned for its commitment to exceptional service, innovation, and providing career growth opportunities for its associates. Their presence in the hospitality sector is marked by a dedication to quality, customer satisfaction, and creating a welcoming work environment for employees.
This full-time, management-level opportunity at Marriott Long Beach Downtown centers on leading the pro... Show More
This full-time, management-level opportunity at Marriott Long Beach Downtown centers on leading the pro... Show More
Job Requirements
- 2-year degree from an accredited university or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
- 2 to 4 years of experience in sales and marketing or related professional area
- Strong leadership skills
- Ability to develop and implement sales strategies
- Excellent communication skills
- Ability to work collaboratively with multiple departments
- Knowledge of market analysis and competitor research
- Familiarity with sales contracts and customer service standards
- Commitment to uphold brand standards and guest satisfaction
- Ability to manage marketing budgets and promotions
- Willingness to participate in sales calls and client events
- Demonstrated ability to lead and mentor sales associates
Job Qualifications
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years experience in sales and marketing
- or 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 2 years experience in sales and marketing
- Demonstrated skills in supervising a team
- Lodging sales experience
- Hotel industry work experience with progressive career growth and exceptional performance
- Strong leadership and strategic planning abilities
- Excellent communication and interpersonal skills
- Ability to manage budgets and develop marketing campaigns
- Proficiency in evaluating market trends and competitor strategies
Job Duties
- Manages the development of a strategic account plan for demand generators in the market
- Manages the property’s reactive and proactive sales efforts
- Determines and develops marketing communication activities with Regional Marketing Communications
- Provides customer intelligence by evaluating market and economic trends
- Reviews Strategic Alignment Review report and competitive shopping reports
- Researches competitor sales strategies to grow occupancy and RevPAR
- Attends sales strategy meetings and provides input
- Suggests innovative marketing ideas and develops deployment strategies
- Evaluates and supports participation with Area and Group Sales
- Serves as sales contact for General Manager, leadership team, Group Sales, and customers
- Serves as hotel authority on sales processes and contracts
- Acts as liaison with Area Sales, Group Sales, Revenue Management, and Event Management
- Participates in sales calls to acquire new business or close deals
- Identifies public relations opportunities
- Coordinates crisis communications
- Supports Marriott’s Customer Service and Brand Standards
- Executes business operational aspects like proposals, contracts, and correspondence
- Practices daily service basics of the brand
- Implements seamless turnover between sales and operations
- Monitors resolution of guest issues linked to sales process
- Maintains performance by increasing revenue and controlling expenses
- Implements brand service strategy to build long-term customer relationships
- Interfaces with regional marketing for promotions
- Develops partnerships with local organizations
- Manages internal key stakeholder relationships
- Maintains property participation in tradeshows and events
- Drives customer satisfaction and loyalty
- Understands customer needs and business concerns
- Functions as leader of property sales department
- Develops sales goals and aligns with brand strategy
- Executes sales strategy to meet booking goals
- Coaches revenue generating department leaders
- Ensures sales team leverages Marriott demand engines
- Ensures compliance with regulations and union requirements
- Partners with HR for talent acquisition and retention
- Creates effective structures and performance management systems
- Sets goals and expectations for direct reports
- Forecasts talent needs and manages acquisition strategy
- Maintains list of competition’s top salespeople and executes recruitment plans
- Supports training resources for associates
- Champions leadership development and workforce planning
- Identifies, trains, and mentors group sales associates
- Transfers functional knowledge to other managers
- Provides day-to-day leadership to sales associates
- Manages marketing budget for campaigns and promotions
- Performs other duties as needed to meet business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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