Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $145,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, located in the vibrant city of Costa Mesa, California, is a premium hospitality establishment owned and operated by Wincome Management, an independent franchisee. This boutique hotel is part of the Tribute Portfolio brand, which is known for its distinctive and thoughtfully designed properties that offer unique experiences to its guests. As an independent franchisee, Wincome Management fully controls the hotel’s employment policies, staffing, compensation, benefits, and overall work environment, providing a supportive and dynamic workplace for its employees. The hotel is strategically located on the Avenue of the Arts, placing... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Minimum five years of sales management experience in hospitality
- Strong communication and negotiation skills
- Advanced knowledge of sales and hospitality principles
- Proficiency in Microsoft Office, Outlook, Delphi, Cvent, StarCite, and Meeting Broker
- Availability to work weekends and weeknights as needed
- Valid Driver’s license
- Experience in catering and events
- Ability to lead and manage a diverse sales team
- English fluency
- Preferred brand hotel experience
Job Qualifications
- High school or equivalent education required
- Bachelor’s Degree preferred
- Excellent written and oral communication skills with the ability to negotiate, convince, sell, and influence prospects and hotel guests
- Advanced knowledge of the sales and hospitality principles and practices
- Sales-oriented writing techniques and strategies for correspondence, i.e. letters, reports, proposals, and contracts
- Must possess computer skills including Microsoft Outlook and Office, Delphi, Cvent, StarCite, and Meeting Broker
- Five years of experience as a sales manager for a similar size/type of property
- Experience with catering and events
- English is a must
- other languages are a plus
- Brand experience a plus
- Valid Driver’s license required
Job Duties
- Lead all group, corporate negotiated, tour and travel, and convention services sales efforts
- Proactively manage sales performance to achieve hotel budget, revenue, and service goals
- Utilize the hotel’s marketing plan and brand initiatives to guide sales strategy
- Develop corrective action plans using SMART guidelines when performance shortfalls are identified
- Maintain comprehensive knowledge of market positioning, competitive landscape, sales strategies, booking trends, yield management principles, food and beverage revenues, pricing and rate structures, sales and marketing support tools
- Maintain in-depth knowledge of the competitive set and implement strategies to sustain a number one market position
- Implement and enforce policies and procedures that support sales effectiveness and service excellence
- Accurately forecast group room and group banquet revenues
- Conduct daily business reviews and revenue analysis
- Manage the travel and entertainment expense budget, including reporting on ROI
- Provide complete, accurate, and timely reports to support sales incentive plan administration
- Build, maintain, and grow long-term value-based client relationships aligned with property objectives
- Ensure effective management of all client relationships through innovative sales strategies designed to increase market share
- Actively participate in all client site visits to deliver a distinctive, high-impact experience demonstrating the hotel’s commitment to event success
- Fully understand and manage hotel event contracts, including financial terms and service obligations
- Recommend, develop and support marketing promotions and sales collateral to drive business
- Provide daily leadership, direction, coaching, and support to group sales team, convention services team, corporate negotiated sales, tour and travel sales, and catering department
- Conduct regular team meetings and one-on-one sessions with direct reports
- Maintain accountability by managing and evaluating the selling efforts of each team member
- Responsible for hiring, training, promoting, and holding team members accountable
- Ensure all team members complete required training, maintain full product knowledge, understand brand standards, and comply with health and safety requirements
- Oversee the development of Sales and Catering team members
- Ensure the department has the appropriate tools, systems, and resources to perform all job functions successfully
- Responsible for meeting individual and departmental goals on a quarterly basis
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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