Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $118,000.00 - $125,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation leave
sick leave
Team Member Travel Program
Job Description
The Redondo Beach Hotel, a Tapestry Collection by Hilton, stands as a distinguished establishment within the hospitality industry, known for its commitment to delivering exceptional guest experiences and high-quality service. Situated in a prime location, this vibrant hotel is part of the renowned Hilton brand, which is celebrated globally for its upscale accommodations and dedication to guest satisfaction. The Tapestry Collection by Hilton represents a unique portfolio of hotels that cherish their individuality while providing the trusted standards synonymous with Hilton. This ensures each property offers an authentic and memorable experience for its guests, blending local culture with unparalleled comfort... Show More
Job Requirements
- Minimum of two years hotel sales experience
- strong English skills both oral and written
- strong leadership salesmanship and public relations skills
- strong presentation communication and organizational skills
- proficient in supervising training coaching and counseling
- ability to make timely effective decisions
- ability to prioritize organize and delegate work assignments
- ability to maintain good team member relations
- ability to develop and maintain effective guest relations
- ability to direct performance of team members and follow-up with corrective action where needed
- ability to work long hours 5 to 6 days a week
- basic accounting procedures
- computer skills including Word Excel and PowerPoint
- valid driver’s license with proof of auto liability insurance
Job Qualifications
- Minimum of two years hotel sales experience
- strong English skills both oral and written
- strong leadership skills
- salesmanship
- public relations skills
- strong presentation skills
- communication skills
- organizational skills
- proficiency in supervising, training, coaching and counseling
- ability to make timely and effective decisions
- ability to prioritize, organize and delegate work assignments
- ability to maintain good team member relations
- ability to develop and maintain effective guest relations
- ability to direct performance of team members and follow-up with corrective action where needed
- computer skills including Word, Excel and PowerPoint
- valid driver’s license with proof of auto liability insurance
Job Duties
- Develop new accounts, maintain existing accounts and implement sales strategy to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction
- direct the day to day activities of the Sales Team, assist with the planning and organizing for each revenue segment including food and beverage
- assign work for each manager, develop and communicate strategies and goals
- create train and motivate those responsible for developing new accounts and existing accounts for all segments including food and beverage
- ensure group and catering operational procedures are in place and being followed by all team members within the hotel
- manage all human resource-related actions in accordance with the company rules and policies
- achieve or exceed individual and team sales goals and hotel budget
- analyze current and potential market and sales trends and coordinate all activities to maintain and increase revenue and market share through added business volume and rate
- seek new customers through strategic outbound sales efforts for all segments
- solicit new and existing business to meet or exceed revenue goals including cold calls, direct sales calls, sales blitzes, and hotel tours
- monitor sales team activities and performance to ensure revenue goals meet or exceed established plan and accurately report to management
- collaborate with corporate Revenue Management resources to help make informed decisions and maximize revenue
- develop and maintain positive relationships with peers and competitors
- provide support and coaching for team members to drive high levels of performance, job satisfaction and ensure they reach their booking goals and revenue budget
- train and empower sales team members to exercise good judgment and make profitable business decisions
- develop and maintain knowledge of market trends and competition to ensure group and catering offerings are in line with the market
- display leadership in guest hospitality, exemplifying customer service and create a positive example for guest relations
- execute and support the operational aspects of business booked such as generating proposals, writing contracts, customer correspondents
- complete ongoing sales objectives and action plans as directed by Corporate Director of Sales
- complete all weekly, monthly and quarterly reporting on accounts, individual, segment and tier production
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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