Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
educational assistance
Professional Development
Technology Reimbursements
Job Description
HHM Hotels is an established hospitality company renowned for its commitment to delivering exceptional experiences through a diverse portfolio of hotels. Known for blending quality service with a focus on sustainability and community engagement, HHM Hotels serves a wide market with a reputation for excellence and customer satisfaction. Their properties cater to both business travelers and leisure guests, creating environments that promote comfort, convenience, and memorable stays. Managed by HHM Hotels, their operations reflect strong corporate values encapsulated in their guiding principles: People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It. These values ensure that... Show More
Job Requirements
- Four-year college degree required
- Previous sales experience in a comparable hotel size and scope required
- Operations experience preferred
- Public relations and community marketing experience required
- Proficient in use of Excel, Word, Delphi and access database tools
Job Qualifications
- Four-year college degree required
- Additional/advanced degree coursework in business administration, marketing and communications a plus
- Previous sales experience in a comparable hotel size and scope required with operations experience preferred
- Public relations and community marketing experience required
- Proficient in use of Excel, Word, Delphi and access database tools
Job Duties
- Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Use internal and external resources and data to develop strategic plans to incorporate all business segments
- Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value
- Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel
- Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan
- Achieve annual hotel revenue goals as agreed upon and established in the annual budget
- Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
- Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
- Articulate and leverage the benefits of the hotel to close sales opportunities
- Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment
- Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development
- Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood
- Travel locally to conduct outside calls, promote the hotel, and review competition
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Perform other duties as requested by management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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