Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
Paid holidays
Job Description
Pacific Hospitality Group is a renowned leader in the hospitality industry, dedicated to delivering exceptional guest experiences across its diverse portfolio of properties. Known for its commitment to excellence, innovation, and customer satisfaction, the group emphasizes a culture of leadership, continuous improvement, and professional growth within its teams. As a dynamic company operating in a competitive market, Pacific Hospitality Group prioritizes creating inviting environments where guests receive unparalleled service, and employees are motivated to excel and develop their careers in hospitality management.
The Director of Sales at Pacific Hospitality Group plays a pivotal role in driving the financial succe... Show More
The Director of Sales at Pacific Hospitality Group plays a pivotal role in driving the financial succe... Show More
Job Requirements
- Minimum five years of related and progressive sales experience
- Experience in Marriott hotels preferred
- High school diploma or GED required
- Bachelor’s degree in Hospitality Management desired
- Two years supervisory or managerial experience desired
- Strong knowledge of sales and marketing techniques
- Ability to lead and develop sales staff
- Excellent communication and interpersonal skills
- Proficiency with MS Office applications
- Ability to work varying shifts including holidays and weekends
- Maintain a professional appearance
- Ability to meet physical demands of the role
- Complete all required training
- Ability to work from property location
- Ability to communicate effectively in English
Job Qualifications
- High school diploma or GED or equivalent combination of education and experience
- Bachelor’s degree in Hospitality Management desired
- Minimum five years of related, progressive sales experience in hospitality
- Two years as a supervisor or manager in a similar setting desired
- Experience in Marriott hotels highly preferred
- Solid knowledge of Marriott service standards and guest relations
- Ability to lead and mentor staff in a high-volume environment
- Skilled in sales techniques and negotiation
- Strong communication and interpersonal skills
- Ability to develop effective sales processes
- Completed all required training
- Working knowledge of MS Office and hotel computer systems
- Strong attention to detail and multitasking
- Ability to analyze business literature and communicate effectively in English
- Willingness to work varying schedules including holidays and weekends
- Maintain a professional appearance and demeanor
Job Duties
- Provide guidance and direction to ensure departmental success
- Manage subordinate sales and marketing staff
- Direct, coordinate, and evaluate Sales and Marketing Departments
- Interview, hire, and train team members
- Plan, assign, and direct work
- Appraise performance and address complaints
- Solicit new business opportunities through prospecting and networking
- Research market trends and client needs
- Develop and implement sales plans
- Participate in community and industry events
- Forecast and analyze sales needs
- Develop product responses and delivery methods
- Manage financial aspects of sales efforts
- Support staff with sales trips and customer entertainment
- Participate in hiring and management training
- Prepare and manage annual budget
- Achieve revenue goals and control expenses
- Ensure outstanding guest service and handle complaints
- Report to work as scheduled
- Make merit decisions and approve leave
- Respond to guest inquiries and coordinate special requests
- Resolve guest complaints and report unusual events
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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